Went here in a group of 5, we had a short wait which was fine but when we were seated we realised that the table was very small, they all were by the looks of it and couldn’t accommodate larger groups, we had a selection of drinks and food including afternoon tea, the waitresses struggled to get the our food and drinks on the table due to it being so small, the afternoon tea for 1 had a very small selection of sandwiches which were nice but the bread was stale and you could tell had been made in the morning, the scones with jam and clotted cream were nice and the one cake we were given was ok, the services wasn’t particularly fast considering the amount of tables they had to serve and that none of our food was freshly made, we had to wait ages to get the bill and once we did no one came to take our payment, some of our group left (to get out of the way more than anything) while the other attempted to pay someone! The 3 people who had left said they were approached by a member of staff and very rudely questioned why they were leaving without paying, when they pointed out that 2 members of the group were trying to get anyone’s attention at the entrance the member of staff offered no apology and left very quickly. I understand that they were very busy but they could have done with more staff who maybe have had some customer service training I can now say I have had afternoon tea at Selfridges but I wouldn’t go back
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