I visited this hotel, the former Cutoms House Hotel on a Friday night and upon arrival the staff were courteous and helpful.
The room was inappropriate having a double bed, as opposed to the twins requested, but this was immediately sorted out without any fuss, which was excellent.
I joined some friends at the bar, an area that is somewhat plain, but benefits from friendly staff and has eating facilities of the usual pub grub variety.
The room was clean, featuring a Pod style wash area with a modern LG television and coffee/ tea making facilities. I enjoyed a good nights sleep without any noise.
Breakfast was served as part of the price in a bright spacious resturant area with plenty of tables. The food, was of a continental as well as cooked variety with fresh fruit, crossiants etc.All good.
Whilst the hotel is not as outwardly glamerous as it's Excel Ibis neighbour, I felt, having visited both, that it had the edge, with the possible exception of the proximity that the other Ibis has to the Excel. Certainly, the breakfast arrangements are far superior.
- Official Description (provided by the hotel):
- Located opposite the ExCel Convention Centre, 10 minutes from the O2 and the QEII Park (Olympic Park), the Ibis Styles London ExCel is ideally located for both business and pleasure. Adjacent to the Custom House Stop on the Docklands Light Railway, London's attractions are only a short distance away. With a choice of 305 newly refurbished bedrooms with twin, double and inter-connecting family rooms as well as a choice of apartments; ideal for longer stays. We boast 4 eating options from the newly refurbished breakfast room, to our new coffee shop as well as our traditional 'Pub' rather than a hotel bar. Our new A La Carte Restaurant is open daily from 6pm. The hotel has its own on-site car park (charges apply) as well as a 4 meeting room conference centre, with private dining options available. The hotel is modern, fresh and rates include breakfast and unlimited free Wi-Fi throughout. ... more less
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- Also Known As:
- Custom Hotel London
- Custom House Hotel London