Stayed at the hotel between Christmas and New Year. It is in a good location and the lobby is beautiful. Went with 2 children, room we were given was ok, not very big and only 1 bathroom. Really bad view out of the window though, only the back of other buildings. On arrival to our room we waited over 35 mins for our cases to be delivered, then gave up and went and got them ourselves. Couldn't make a Bellini cocktail in the bar which was a bit disappointing. Air conditioning also very loud in the bedroom. Next time will probably try a different hotel.