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“Food was edible, but not more”
Review of Zetland Arms

Zetland Arms
Ranked #6,067 of 22,659 Restaurants in London
Price range: US$6 - US$18
More restaurant details
Restaurant details
Neighbourhood: South Kensington
Description: Central London Pub, serving good food, monday till saturday allday till 10pm and 9pm on sunday.
Norrkoping, Sweden
Level Contributor
70 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Food was edible, but not more”
Reviewed 5 June 2014

Stopped here for lunch before heading to the National History Museum. A bit of bad planning caught us with a very hungry four year old, who simply needed to be fed, and with it being rush hour for lunch, most places we checked were already full.

Zetland Arms opened at noon, so we stopped there to get some food. We all ordered the fish and chips, which is usually a safe bet when in a pub, but sadly we were disappointed. The food was very greasy, and pretty much tasteless. I doubt they'd even used salt during cooking. And with the cost adding up to over £40 for food and drink for two adults and one four year old, I really expected more.

The staff was friendly enough, though, and I'd be glad to stop by for a pint, but I won't eat here again.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank MarcLager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Zetland Arms, responded to this review, 11 June 2014
Dear MarcLager

Thank for taking the time to provide us with your review.

I would like to apologise that we failed to meet your expectations at the Zetland Arms with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent you a direct message to discuss this further.

Kind regards

Taylor Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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240 reviews from our community

Visitor rating
    50
    75
    47
    43
    25
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reading, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Just lovely!”
Reviewed 4 June 2014

Went here after the Natural History museum for my birthday on a Saturday. Not too busy, the food was lovely and the staff couldn't do more to help, would definitely visit again!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sylvia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“the food just wasn't good”
Reviewed 3 June 2014

The food just wasn't good. Had Ham and Eggs - the ham was cold and the eggs cooked so hard, there was no yolk to dip. In fact when I cut it with my fork, it was so dry it just crumbed. Friend had Bangers and Mash and that seemed overcooked too.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ZiggyPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
50 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Great little Pub”
Reviewed 3 June 2014

We visited the Zetland Arms over the weekend as we were staying round the corner and the food was excellent, as was the service. We look forward to visiting again in the near future. Their Fish & Chips are some of the best we have tried in London.

Visited June 2014
Helpful?
Thank murph_332000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Zetland arms”
Reviewed 2 June 2014

Ok, but got crowded after 6 pm. Food seemed ok, tho didn't order anything. Did have a good list of hand pulled ales though.

Visited May 2014
Helpful?
Thank cagey c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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