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“Good location, near underground..poor staff” 3 of 5 bubbles
Review of Orchard Hotel

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Orchard Hotel
Ranked #728 of 1,089 Hotels in London
Florida, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location, near underground..poor staff”
3 of 5 bubbles Reviewed 31 August 2012

While the Orchard hotel in paddington was overall acceptable...the bad: the room was terribly small, the bfast was terrible (corn flakes, hard boiled eggs, spam like meat, coffee was bad). The good: location, staff were pleasant, got used to small room over 5 night stay. It was also pricey for space, but that's bc of olympics in town at time. It was very clean.

Stayed August 2012, travelled with friends
Helpful?
Thank Sabrina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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522 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Nottingham, United Kingdom
1 review
1 of 5 bubbles Reviewed 8 August 2012

Rude and unhelpful manager who denied that any of her staff could have given me the wrong information. Cancelled a booking by phone and they are now trying to charge me for a no show. Avoid this hotel - they will rip you off.

  • Stayed July 2012, travelled with family
    • 1 of 5 bubbles
      Service
Helpful?
Thank Irene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

Boston, MA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 August 2012

We stayed at the Orchard last week for our trip to the Olympics. We wanted to find a hotel in the middle of the city at a reasonable rate, and the Orchard came up on Expedia. The rooms are clean, decent size, and have just been renovated. The staff was very friendly as well. We either slept in or headed out bright and early, so we did not try the breakfast that is included. I would suggest the Orchard for anyone wanting a hotel near Paddington at a decent rate.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mwpeters8182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alameda, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 5 August 2012

This hotel is at a great spot, close to Paddington and not too far from Hyde Park. The rooms are refurbished, there is a new lift, the staff is helpful. This is a lower-end hotel, they don't change the towels daily, when I tried to go down for breakfast they wouldn't even let me take a cup of coffee to my room. But on the positive side, it was clean, well located, and generally OK!

  • Stayed August 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mghtymatttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 August 2012

Hotel has very poor service ,rooms not cleaned properly ,linen not changed ,towels are so thin. Continental breakfast consists of boiled egg, spam and cheese absolutely disgusting . Completely over priced and no air in rooms

  • Stayed August 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Kelms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 July 2012

Our family of four stayed here for 3 nights in early July just after the hotel had re-opened following a major refurbishment. Arriving in the evening after our first nervous drive into London, reception offered us a overnight park for our hire car at the front of the hotel which was gratefully accepted. The staff were all friendly and helpful and our room on the upper floor was newly fitted out and very clean with the best shower we had in the UK. Our room was on the street side, a bit noisy but no real problem. Breakfast was basic but fine given the room rate. The new lift meant the stairs were not an issue as mentioned in many previous reviews. The location is a short walk to Paddington Station and lots of shops. In summary, good value for money.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank johna1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
1 review
4 of 5 bubbles Reviewed 13 July 2012

Stayred 3 nights at the Orchard.I will recommend the hotel to anyone.Time to Heatrow less than 25 mimutes.Refurbished Orchard offers good facilities.Clean rooms, modern bathrooms t.v comfortable beds, ideal for somebody spending whole day on businees and going back at the end of the day for a good rest.

  • Stayed July 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank leandros z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orchard Hotel

Property: Orchard Hotel
Address: 86-90 Sussex Gardens, London W2 1UH, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #728 of 1,089 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Orchard Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
the Hotel is a fine Victorian building, built in early 19th century - 300 meters from Paddington. ... more   less 
Also Known As:
Orchard Hotel London

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