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“A nice surprise”
Review of Orchard Hotel

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Orchard Hotel
Ranked #745 of 1,067 Hotels in London
Atlanta, Georgia
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“A nice surprise”
Reviewed 16 October 2012

This hotel was very reasonably priced, and despite the negative things that I had read about it on Trip Advisor, we took a chance & booked it. Truth be told, we couldn’t have been more pleased. It is an easy 5-minute walk to/from Paddington Station, even while dragging your luggage behind you. The hotel sits along a pretty tree-lined street with numerous other small hotels. The area feels quite safe, even late at night.
We arrived at the hotel about noontime & were told that we could leave our luggage in a communal room off of the main lobby and come back at 2pm to check in to our room. It was raining & we were exhausted, so we went & ate lunch in a pub, arriving back at the hotel around 1:40pm. We were again told that we had to wait for our room until 2pm, but a minute later they gave us our key card. The key card also keeps the electricity on in your room.
The room was a twin-twin and probably the smallest hotel room I’ve stayed in. However, that’s about my only complaint. Everything in it was in very good or like new condition. It contained two twin beds, a tiny nightstand w/telephone, a desk w/light & hairdryer, a wardrobe with about 8 hangers, and the bathroom. The bathroom was also quite small but appeared brand new to me. Towels are changed every other day even if you throw your wet towel on the floor. The only toiletries provided are tiny bars of soap.
Breakfast is included & was served from 7:30 – 8:45am. The breakfast area is in the basement of the building. The first morning we arrived right at 7:30am & were the first people there. The next morning we arrived at slightly after 8am and had a wait of about 15 minutes since there are a limited number of tables. Breakfast consisted of coffee or tea, choice of 2 cereals w/milk, meat & cheese slices, boiled eggs, a fruit drink, and white toast w/butter & jam.
The front desk is open 24 hours a day & you are asked to leave your key card there every time you leave the hotel. They will only provide one key. One night I wanted to stay in the hotel & go to bed early while my companion was going out to meet friends for drinks. We asked for a 2nd key card so that I could keep the electricity on while my companion was out & could still get back into the room without waking me up. But we were told it was not possible.
Overall, the hotel appears to be in very good condition despite being an older building. Not just our room/bathroom, but also the hallway walls, fixtures & carpets look to be well-maintained. We had no serious complaints and were pretty pleased with the hotel, the price we paid, and the hotel’s location.

Room Tip: Rooms on the front side of the hotel can be noisy at night due to car & foot traffic if you keep...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank francie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
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English first
Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 October 2012

Stayed here for first three nights of the honeymoon. Paid an average of 60 pounds a nights as was on special. Found the room to be small but well laid out, very clean and recently renovated. Breakfast was mediocre and unfortunately no lift to the basement. Location was great, short walk to Paddington Station which is the terminal for the express from Heathrow. Overall good hotel for the price we paid and would stay there again.

Stayed September 2012, travelled as a couple
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2012

While the Orchard hotel in paddington was overall acceptable...the bad: the room was terribly small, the bfast was terrible (corn flakes, hard boiled eggs, spam like meat, coffee was bad). The good: location, staff were pleasant, got used to small room over 5 night stay. It was also pricey for space, but that's bc of olympics in town at time. It was very clean.

Stayed August 2012, travelled with friends
Helpful?
Thank Sabrina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
1 review
Reviewed 8 August 2012

Rude and unhelpful manager who denied that any of her staff could have given me the wrong information. Cancelled a booking by phone and they are now trying to charge me for a no show. Avoid this hotel - they will rip you off.

  • Stayed July 2012, travelled with family
    • Service
Helpful?
Thank Irene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2012

We stayed at the Orchard last week for our trip to the Olympics. We wanted to find a hotel in the middle of the city at a reasonable rate, and the Orchard came up on Expedia. The rooms are clean, decent size, and have just been renovated. The staff was very friendly as well. We either slept in or headed out bright and early, so we did not try the breakfast that is included. I would suggest the Orchard for anyone wanting a hotel near Paddington at a decent rate.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mwpeters8182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alameda, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2012

This hotel is at a great spot, close to Paddington and not too far from Hyde Park. The rooms are refurbished, there is a new lift, the staff is helpful. This is a lower-end hotel, they don't change the towels daily, when I tried to go down for breakfast they wouldn't even let me take a cup of coffee to my room. But on the positive side, it was clean, well located, and generally OK!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mghtymatttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2012

Hotel has very poor service ,rooms not cleaned properly ,linen not changed ,towels are so thin. Continental breakfast consists of boiled egg, spam and cheese absolutely disgusting . Completely over priced and no air in rooms

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orchard Hotel

Property: Orchard Hotel
Address: 86-90 Sussex Gardens, London W2 1UH, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #745 of 1,067 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Orchard Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
the Hotel is a fine Victorian building, built in early 19th century - 300 meters from Paddington. ... more   less 
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Also Known As:
Orchard Hotel London

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