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“Clean and quiet”
4 of 5 bubbles Review of Orchard Hotel

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Orchard Hotel
Ranked #740 of 1,089 Hotels in London
Leeds, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Clean and quiet”
4 of 5 bubbles Reviewed 2 November 2013 via mobile

Clean room for our family of 4. Small but quiet and 5 mins walk to the tube or bus. Breakfasts were not worth getting up for. Would stay again. Staff were a bit abrupt when we asked for another blanket but we just turned the heating up.

Stayed November 2013, travelled with friends
Helpful?
1 Thank marshanite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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526 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 29 October 2013 via mobile

This hotel is in a very good location, literally two minutes walk from Paddington. The rooms are small but clean and the ensure bathrooms seem new and very modern. This r positives end.

Here is the list of bad points:
Towels changed every two days irrespective if they are dirty or not. Each bathroom got just one tiny soap tje size of a 50p coin for the 4 day stay. We shared this between three!! The cups in the bathroom were never cleaned.

There was no tea and coffee facilities in the rooms. These were only available in the lounge downstairs but the 6 odd mugs there would soon disappear and staff would not replace them!

The absolute worst thing about this hotel was the breakfast. Very poor food - processed cheese, spam, hard boiled eggs and 2.5 slices of toast per two people. There was also corn flakes and bran flakes, tea and coffee, a disgusting yellow drink that was labelled orange juice, butter and jam. Apart from that it is run by a handful of east European women who hardly spoke English and ran this poor excuse of a breakfast room like a Gulag!! Forget asking for more toast as you will be almost shouted down. As there isn't enough place to accommodate everyone there would be a queue of people siting on the stairs waiting to be called in by some sobering battle axe!! Woe betide you if you try to go and sit down without their prrnission! As a group we never managed to have breakfast together! The reason why, is because the time allotted for breakfast was a mere 75 minutes, from 7.30 and 8.45 SHARP! These women then had to clear up and then clean our rooms and then sweep the road in front of the hotel and all the other jobs that need doing! Never again!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Emerc59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto, Portugal
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 6 August 2013

Good things about the hotel: location (quite close to the Paddington station, so you can get anywhere in London in about 20/30 minutes); overall it's clean; it's probably cheap (good if you're on a budget).

Bad things about the hotel: the staff was nice but sometimes not really helpful, just saying "I can't do anything", "that's strange" and that's all; the rooms are quite small (my mate stayed in a room where he couldn't even open the bathroom door properly); the towels are not changed; the internet costs £5 and sometimes it just not works (unless you're near the reception); the breakfast is really low standard and served just until 8.45 (!!!); at some point we saw a man half naked complaining some rooms were out of hot water (but we didn't have that problem though).

Next time I probably won't stay there, maybe it's better to spend a few extra pounds and stay in a better place. But cheers to the cleaning ladies, who seemed really professional.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank axadrezado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Bourgas, Burgas, Bulgaria
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

This is a clean,comfortable place, but rooms are a little bit smaller than I expected.Location is convienient,one can either reach Paddington station by foot ,either the center of the city.Recommend:)

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snejunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iron River, Mi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 July 2013

Clean, helpful staff. Booked a triple, wanted three beds, what we got was a double and a twin. Not enough room to rent a cat. No air conditioning. Breakfast was simple but over before our body clocks adjusted. No soda machine, no ice machine, ouch! That is my morning wake up call. Someone wrote that they make you leave your key whenever you leave the building, it was not a problem. The electricity works off the room key, very unique to me. No bugs or other pests. Outside the room and beds being so small, and no soda, it was tolerable.

Room Tip: Rooms in the back do not get traffic noise. About five hotels bunched together on the block.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank veronica j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baldock, United Kingdom
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 17 June 2013

Stayed here 2 nights. We were first allocated a room on the lower basement level. It was clean, not big but had a large bathroom. Unfortunately what I thought was a paint pattern on the bathroom ceiling was condensation. The ceiling was dripping!

The very helpful receptionist moved us to a triple room on the first floor which, although only had a small bathroom / shower, was fine.

Breakfast was included, which as others have said is basic, but adequate.

Overall: clean basic hotel aimed at the budget traveller / tradesman.

Room Tip: Check room first. Basement rooms might have poor ventilation
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AOC56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, UK
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 26 March 2013

Very modern stylised hotel with good sized rooms, very good beds and clean. BUT expensive and breakfast is not included in price. They also charge extra for using credit cards which is quite acceptable for a small business but not for one of this size. Leaves a bad taste in your mouth.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenga22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orchard Hotel

Property: Orchard Hotel
Address: 86-90 Sussex Gardens, London W2 1UH, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #740 of 1,089 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Orchard Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
the Hotel is a fine Victorian building, built in early 19th century - 300 meters from Paddington. ... more   less 
Reservation Options:
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Also Known As:
Orchard Hotel London

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