Very good for topical, enjoyable theatrical productions that are good value for money (unlike the many much pricier West End productions.) The venue has 'non-traditional' theatre settings which provide a very intimate feel between the audience and the performers. I have been to see two productions ('Howl's Moving Castle' at the theatre's previous venue near London Bridge and 'Farragut North' at the new venue near Elephant & Castle tube station) and loved them both.
The current venue (7-85 Newington Causeway) is just a 7 minute walk from Elephant & Castle tube station. You can also walk from London Bridge tube station in around 18 minutes. (This is a semi-permanent venue. In 2018 when the theatre will move back to it's former venue near London Bridge station after completion of refurbishment of the station.)
The current venue (77-85 Newington Causeway) has a medium sized bar with limited seating but sufficient standing space. The drinks prices are decent (although quality is average) and the bar can get quite busy before or after the performance. Toilets are available and a clean and well-maintained. A disabled toilet is also available. There are only a few restaurants and cafes near the theatre - these are listed on the theatre's website. If you want a high quality meal before the show I would recommend eating elsewhere before heading down to the theatre.
Staff: Friendly and helpful.
Other: I was particularly impressed that you are not charged a booking fee when you buy tickets online directly from the theatre's website. How refreshing.
Hint: The actors tend to be quite sociable, so stick around after the show to buy them a drink or two at the bar and have a chat.
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