stayed at this hotel and overall the experience was pleasant and the room was good quality. However when I checked in I was asked for a credit card to cover any costs during my stay. I offered the lady at reception my business debit card (which is my preferred method of payment when on business) and she refused it. She could only take a credit card, which I did not have on me as I was only away for a couple of days. I went to my room not thinking much more if it and then I heard a knock on the door. A porter came in with a box and proceed to empty my minibar of its full contents for inability to pay! I was shocked at first as this has never happened to me but I felt very uncomfortable and embarrassed by this rather odd procedure. Not great for customer care or customer value.
- Official Description (provided by the hotel):
- Just off bustling Fleet Street, Apex Temple Court Hotel is a short two-minute walk from Inner Temple and Middle Temple - both historic Inns of Court. This four-star hotel boasts impressive contemporary interior design that’s complemented by creative fixtures and natural light. The hotel has 184 rooms and suites, an elegant restaurant and a modern gym. In each room you’ll find Elemis toiletries, a 40” LCD TV with Sky TV and a fridge to store your essentials. You can also make use of complimentary Wi-Fi on all of your personal devices throughout your stay. Chambers Restaurant serves delicious food throughout the day with a variety of options to choose from. The hotel also has its own bar and lounge that features a tranquilising fireplace – the perfect place to relax. This modern space makes for a laid-back place to meet or eat. ... more less
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