This is my second time staying in this hotel so I knew what to expect.
The hotel is modernly appointed. The lobby and the room’s look and feel fresh. Location-wise it is directly on Fleet Street, with plenty of busses there and tube stations St. Paul or Holborn are about 7 minutes’ walk away.
There was construction outside my room which woke me up everymorning. Also, their gym is tiny.
During my 6 day stay no hot water was available for last two nights. Apparently the problem affected the entire floor. I complained the day before last was promised that it will be taken care of. It never did. Next day, on checkout I complained again and they gave me a 25% refund on the last two nights and offered me a free upgrade the next time I stay with them.
I was satisfied. I will probably stay in the hotel again if I am in that part of London.
- Official Description (provided by the hotel):
- Located in the City, just off Fleet Street and a short walk to Covent Garden this contemporary four star deluxe hotel has 184 stylish en-suite rooms. Designed for comfort, the rooms include LED 3D TV incl.Sky Sports, Bose SoundDock for MP3 players, large desk, Free Wi-Fi internet access and local calls, fridge, safe, water, coffee & tea, luxury toiletries, iron and ironing board. The stylish bathrooms offer bath with separate spacious walk-in showers. Hotel facilities include Chambers Bar and Restaurant and Gym. ... more less
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