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“Great location,great hotel!!” 5 of 5 bubbles
Review of Premier Inn London Leicester Square Hotel

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Premier Inn London Leicester Square Hotel
Ranked #158 of 1,089 Hotels in London
Certificate of Excellence
Bournemouth, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location,great hotel!!”
5 of 5 bubbles Reviewed 6 September 2013

Had a four night break here,location is excellent,everything including buses,tube,taxi all within a few minutes walk,lots of restaurants and the West End shows and shopping all within walking distance.
Rooms are functional,bed comfortable and the place is very secure as you need your room key to access the stairs and lifts,after 9pm you need it to get in the front door.
My only criticism of the room is that the window had secondary glazing with a net behind it that you couldn't access which spoilt the superb view of Leicester Square(3rd floor)
Our room had a nightclub underneath and you could very faintly here the bass boom late at night,but not enough to put you off of your sleep.
Staff were very friendly and helpful.
We only booked breakfast for one day and although it seems expensive our child ate free and it was a buffet style eat as much as you like,very well cooked and plentiful.
Breakfast in the restaurants around the area ranged from £8-£10 so would have been more expensive anyway.
We were early and they looked after our bags while we went out for a coffee.
We used the online check-in but this didn't really save us any time as our room was not ready at 2pm as advertised,we waited about another 35 minutes but this wasn't a problem really.
I would definitely use this hotel again,and hope to in the near future.

Room Tip: Ask for a room on the 3rd or 4th floor overlooking the square.
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  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ollie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (260)
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English first
Brighton, United Kingdom
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

Stayed here for one night whilst on a shopping trip to London.
Fabulous location! Right in the middle of Leicester square. 2 minute walk to the underground, 2 minutes from piccadilly circus and surrounded by restaraunts, bars, clubs, cinemas etc.
Check in took a while, some confusion over whether our room was ready or not. But the staff were very friendly and kept us chatting whilst it was sorted out.
Our room, 616, was a twin room but in actual fact would have slept 3 people. It had a double bed and a single. The bathroom was clean, spacious and the shower was nice and hot. You don't get any amenities in the bathroom only soap. Nice soft towels.
There is a kettle in the room with tea/coffee/sugar/milk. Television has a full range of channels including radio.
The only bad things were slow lifts, windows that don't open and a slight mix up with left luggage (their luggage storage room needs better lighting!!).
Great security here, you need your room card to gain access to the building and to get the lifts to go to floors above the reception.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank greengem8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cannock, England, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 3 September 2013

Brilliant location, hotel was very modern and clean, rooms upto standard for normal expectations of a premier inn... however...

- Central bookings booked room wrong and hotel staff tried to charge us nearly double agreed price
- Management of hotel did resolve issue but we had to sit in reception like spare parts whilst they made numerous phone calls
- Room was not ready for check in like promised and we were only able to check in after 5pm - having to get changed whilst reception staff were still preparing room and pushed for time as we had to be somewhere
- Hotel was very expensive (in-house bar/food)

Hotel good, customer service - poor but staff did try their best to help and ended up comp'ing the room free of charge for dissatisfaction.

Room Tip: Disabled room/wet room was only room available but was very decent size.
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  • Stayed August 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank ZCRX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn London Leicester Square Hotel, responded to this review, 19 September 2013
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 September 2013

Stayed at Leicester Sq Saturday night. We first dropped our luggage off earlier in the day and staff were more than happy to look after this. Our family room was adequate enough with a double bed and 2 single beds. All reviews correct as great location and you wouldn't guess you're in the centre of London and next to a night club. We didn't hear a thing and had a great nights sleep. Breakfast was excellent. Staff even looked after our luggage on Sunday. Staff were very friendly and accommodating. We would definitely stay there again.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BishBosh11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 September 2013 via mobile

I booked this hotel because of the ideal location, it is stituated a 5 minute walk from Leicester Square Tube Station and a 10 minute walk to Covent Garden. The staff were great, very helpful and polite and also got a free bottle of wine as we mentioned it was my birthday. Rooms are spacious and beds/pillows are very comfy, also very quiet considering it was busy. I would return to this hotel without hesitation.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 September 2013

Myself and my daughter stayed in the premier inn in Leicester Square in London for a short break 26/27/28th August. We were right in the hub of cinema, shows, restaurants, shops, attractions etc. Hotel was clean, modern, bright and the staff were friendly and helpful. We were beside underground tube station and visited Oxford St., Buckingham Palace, Big Ben, London Aquarium etc. A great location and a great short trip away.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mgtcallaghan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 29 August 2013

We were staying in London for 2 days before going on a cruise out of Dover. We wanted a place in Central London where we could walk to the major attractions and was by an Underground station. Since we planned on touring the sites most of the day we were looking for an affordable place and were not worried about any fancy amenities. The price per night for early August was 144 pounds - very reasonable for the area. The hotel was just off Leicester Square and only a block from a tube station - with direct access to Heathrow and Kings Cross./St. Pancras train station. A lot to do and see in the area with many people walking around in the evening - definitely felt safe in the area at night. The rooms were clean but very small - good practice for the cruise ship, as the room was smaller that the Interior cabin we had on the ship. Only complaint was the hot water pipes made banging noises anytime we or our neighbour turned them on. Place is definitely suitable if you're just looking for a comfy bed to sleep in while spending your waking hours seeing the city.

Room Tip: We were on the 7th floor and did not face the square - no view but very quiet
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Geogguy1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Leicester Square Hotel

Property: Premier Inn London Leicester Square Hotel
Address: 1 Leicester Place | Leicester Square, London WC2H 7BP, England
Region: United Kingdom > England > London > Soho , Leicester Square / Shaftesbury Avenue
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #158 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Leicester Square Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
Bang in the centre of town close to Trafalgar Square, Soho, Chinatown, Covent Garden and Oxford Street ... more   less 
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