My husband and I arrived for an over night stay. We were put into a downstairs (basement) room that was unbelievably claustrophobic, so I asked for a better room. The room was on the first floor and the window had frosted glass (!) The bedding had a blanket - note, no duvet, which surprised me. When I asked about a duvet was told the hotel didn't use them. The bathroom floor had serious cracked tiles and also the wall tiles were the badly cracked. Cupboard over washbasin had definitely seen better days. Only two tiny bars of soap - no shampoo, no shower jell. Only two towels and they were the large bath towels, no bath mat! Only thing in their favour was the staff tried very hard and the breakfast was good, although at an additional cost. Cost over £130 for one twin for one night - definitely not worth it.
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- Also Known As:
- Montana Hotel London