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Flemings Mayfair
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Reviews (2,002)
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1,151
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983 - 988 of 2,002 reviews
Reviewed 30 March 2014

Stayed here for my partners Xmas present weekend. Very nice location in London. Lovely room, well appointed. Had room service, quick and good standard. Reception and housekeeping staff very pleasant. Will definitely return. Thanks julie

Room Tip: Ask for a room at the back!
  • Stayed: March 2014, travelled as a couple
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Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branca S, Manager at Flemings Mayfair, responded to this reviewResponded 2 April 2014

Thank you for your recent review of Flemings Mayfair Hotel. I am pleased that you and your partner had an enjoyable weekend away and found all the staff very pleasant. We look forward to seeing you again and hope that you may be the one who is treated for a weekend here next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

This hotel is beautiful and it is in a great location. it's very close to train stations, supermarkets and Hyde Park. However don't leave anything behind as once you have checked out the staff are very unhelpful. I left my camera in the hotel room in January 2014 and after several phone calls and emails I am still waiting (it's almost April) for a response from staff.

  • Stayed: January 2014, travelled as a couple
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Thank LMCassin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branca S, Manager at Flemings Mayfair, responded to this reviewResponded 28 March 2014

Thank you for your recent review and positive comments about our beautiful Hotel, I am so pleased you enjoyed your stay. I am disappointed however that you have been left with a negative opinion of our staff in reference to your lost property enquiry. I would like to reassure you that we investigate any such enquires thoroughly and a member of staff always follow up with guests, regardless if an item has been found or not. I understand an email was sent regarding your camera on this occasion and followed up with a phone conversation. I can only apologise however if you did not receive this information and will ensure our Guest Services team contact you again over the coming days. Thank you again and we hope to see you on your next visit to London.

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Reviewed 24 March 2014

A special night in London for the two of us and we chose flemings - two gargantuan cup cakes topped with oodles of chocolate icing and a half bottle of champagne awaited us on our arrival - both consumed (cup cakes and my partner does not like sweet things!!) - the champagne, chilled in a bucket of ice was perfect! For me personally the decor is too OTT but somehow it works even for someone with a minimalist preference of less is more. Staff courteous, polite and nothing too much trouble, unfortunately the Hilton Hotel opposite offloaded their entire wine stock for the week at 6am in the morning in Half Moon Street which was not the fault of the hotel, so the racket outside our bedroom window meant an early wake up call that was not required. Breakfast was fabulous, we both had haddock, which was moist, superb flavour and beautifully served. Cakes and pastries looked delicious (by this stage we were full to capacity) and of course the position could not be better. A walk in Green Park admiring the early daffodils rounded off a wonderful treat in London. Could not have asked for more. Thank you.

  • Stayed: March 2014, travelled as a couple
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Thank Diana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branca S, Manager at Flemings Mayfair, responded to this reviewResponded 26 March 2014

Thank you for your recent review of Flemings Mayfair Hotel, I am pleased to read that you and your partner enjoyed your night away. The cupcakes were made by our Pastry Chef on the morning of your arrival and she will be very happy to hear that your partner enjoyed them. I understand that the décor was not to your personal preference but pleased you were happy with the overall furnishing and finish of the room. Thank you again and we look forward to seeing you next time.

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Reviewed 22 March 2014

From the first day to the last day staying here has been an absolute pleasure. For a pleasurable experience the hotel fits this, one thing that is important is the staff, everything else can be the best but with the wrong staff you don't see your patrons return, well my wife an I stayed for 9 days here and the staff were the friendliest and most helpful we have come across, they couldn't do enough to assist which is brilliant, "well done to the team at the Flemings". With new decor in a large percentage of the rooms we had the stamp room, a nice size room all the necessary amenities you need along with a great location. The front lounge has plenty of seating and is quirky in design, one can have afternoon tea or a pre meal drink. A small walk to the local tube (Green Street), this offers you a central location close to parks, shops, attractions and restaurants. Close by to Shepherds street with a wide variety of pubs and eateries that vary in price range, you are in the right area of town.

Room Tip: Ask for a front room.
  • Stayed: March 2014, travelled as a couple
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Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branca S, Manager at Flemings Mayfair, responded to this reviewResponded 26 March 2014

Thank you for your kind review of Flemings Mayfair and the team, we are all very pleased to read that you enjoyed your visit and found our staff the most friendliest and helpful you have come across. Thank you again and we look forward to welcoming you back soon.

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Reviewed 20 March 2014

The location is excellent, central and yet quiet. It is within walking distance to all of Central London, In addition, a few minutes away, Green Park tube station offers the intersection of three underground lines to take you anywhere in the Greater London area, also with a direct connection to Heathrow airport. Another advantage is nearby Shepherd's market offering a multitude of different restaurants, some of which are rather good.
The staff is friendly and fairly efficient. The hotel has distinctive style.

On the downside: most single rooms are tiny, too tiny to turn around. In many cases windows do not open. The AC is noisy and not very effective. The breakfast room is wildly overpriced, so it is advisable to have breakfast outside.

  • Stayed: March 2014, travelled on business
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2  Thank Oystein N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branca S, Manager at Flemings Mayfair, responded to this reviewResponded 26 March 2014

Thank you for your review of Flemings Mayfair Hotel, I am pleased you enjoyed your stay and found the staff friendly and efficient. I am disappointed the single room you booked did not meet your expectations and you experienced problems with the air conditioning. Please do contact our Guest Services team prior to your next stay on Guest.Services@flemings.co.uk and we will assist you with the reservation process and ensure you are advised of all the room categories available for your next visit.

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