One of my favorite location in London is Mayfair, the hotel is an hold stylisch block of 5 houses and the forniture inside are amazing. The hall, the rooms are nice and clean. But it's a pity, nobody tels you, neither at the reservation neither at the check in, there are some works for renovation on progress and your room could be very noisy. The real problem I've faced during my stay was a lack in management, coordination and professionality of the staff. We had the first day a request for slippers in the room, they brought in the room but they forgot to service the room. We had dinner at the Grill Restaurant with some menu made by the famous chef Rosemary Shrager, fine for her disches, but dont try to order something like a normal rib eye medium. After 45 min they bring to you a charred thiny beef. I had the impression that the staff is positive but does'nt have a proper management. Its just a matter of focalize the effort with them. On the other side for my wife anniversary they delivered us half bottle of champagne, very nice of them. But no a business card no a greeting from the GM why? It's a pity, and is the perfect example of a not motivated management.
- Official Description (provided by the hotel):
- Flemings Mayfair Hotel, Suites & Apartments - a luxurious boutique hotel and one of the best kept secrets in Central London - is the destination for exceptional eating and drinking, featuring the glamorous and indulgent Drawing Room, opulent and stylish Ormer Mayfair and sumptuous Manetta's Bar. The Private Dining Rooms are great for meetings and special occasions, business or pleasure. The gym offers a quiet and discrete place to exercise, with top of the range Technogym equipment. ... more less
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- Also Known As:
- Flemings Hotel And Apartments
- Flemings Mayfair London
- Apartment London
- Hotel Flemings Mayfair