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“Fabulous couples hotel”

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The Ampersand Hotel
Ranked #48 of 1,068 Hotels in London
Certificate of Excellence
Portsmouth, United Kingdom
Level 5 Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Fabulous couples hotel”
Reviewed 2 February 2013 via mobile

From the outset, this hotel was precisely what we were looking for. My girlfriend had booked us in for as a birthday surprise for me and the Ampersand did not disappoint. We were upgraded to a King Deluxe (from a double) and being both new in age and contemporary in style, everything worked extremely well with no leaks, creaks or annoyances. The mini bar was complementary, the bed was fantastically comfortable and at under £20, the breakfast was both tasty and well priced. The staff could not have been more helpful and really added to the special occasion. Would highly recommend this restaurant to anyone who enjoys slick styling, great service and a top location.

Stayed January 2013, travelled as a couple
Helpful?
Thank NavyAlbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (390)
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Oxford, United Kingdom
Level 5 Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 February 2013

This hotel was fabulous. We got upgraded twice. The staff were so helpful and knowledgeable with great recommendations.

The rooms were gorgeous, beautiful and restful.

We can't wait to stay here again.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 February 2013

We stayed at The Ampersand for a few nights in November, I had got a good deal seeing as the hotel had just opened. The hotel is very glamourous, the bed was comfy, the restaurant was tasty.
However our room was tiny (the person showing us to our room had to 'reverse out' of the room before we could get into it. Also, the room was noisy. All night there was the hum of what must have been the air conditioning units/ boiler room. To add to that noisy, one night at around 12am, something started banging, as if doing someone was doing DIY and it went on for a few hours. Spoke to the staff in the morning and they didn't seem overly concerned.
Of all the hotels to choose from in London, I probably won't be staying here again.

Room Tip: Rooms in the East side of the hotel must be near the AC units. Ask for a West side room!
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Clare1711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 February 2013

if you looking for a hotel Kensington look no further. The staff is attentive and accomodating. The decor was modern and new. Great Miller Harris bath products. I have stayed at a few Firmdale london hotels ( Number Sixteen, Knightsbridge hotel), Hotel indigo (both locations) and Hotel 41 and The Ampersand is what they all aspire to be. Great location near Royal Albert Hall and The Natural History Museum. 2 minutes from the tube station and plenty of bus service available.

The rooms are amazing, of course this is London and rooms are not huge but this was perfect size for 2 people. Great minibar, free of charge stocked with water, soda and juices. great little gym with the essentials and great room service menu. The best part was the room was wired for tech, a plug into the desk for USB, US converter, MIDI and audio output. Plus a dock for your iPhone or IPod . I will continue to stay here on my next visit.

Stayed January 2013, travelled on business
Helpful?
Thank nmoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 February 2013

My husband and two teenage children stayed at The Ampersand for 5 nights over the New Year period. We were upgraded to a one bedroom suite for ourselves with an adjoining room for the children. Everything about this hotel is fantastic - the decor, the location, the beds, the pillows and the breakfast. Best of all were the wonderful staff who were on duty over our 5 day stay, they were all really friendly and helpful and a credit to this wonderful hotel. Since returning home I have recommended The Ampersand to everyone!!!!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 146Louise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valletta, Malta
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 January 2013

Stayed in room 409 for three nights from the 25th. I noticed a review below from someone staying in the room next door at the same time, who complained about the rumbling of underground trains. We didn't notice this at all ,though at some times during the night and early morning there were strange sounds which apparently were due to pipes expanding. Not too big a deal but we did call to ask about it as it bothered my husband a bit, we were offered a change of room but didn't bother to take up the offer and on check out our last breakfast was knocked off our bill for this inconvenience. We loved the hotel, very helpful staff and very good breakfast. We were upgraded from a superior to a deluxe room on arrival which was a lovely gesture. Rooms and ambience of the hotel are superb, looking forward to going back very soon.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Irene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 January 2013

This is the second time my husband and I have stayed at this hotel. The rooms although slightly on the small side (We have stayed in the standard and the superior) are very comfy. I have the best nights sleep when we stay. The bathrooms are nice and modern, love the shower. The Ampersand is only 30 seconds from the underground and about a 5 minute walk to the Royal Albert Hall with plenty of nice restaurants and bars in the area. Well worth a stay.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ampersand Hotel

Property: The Ampersand Hotel
Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #48 of 1,068 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
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