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“Great Full Service Boutique Hotel”

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The Ampersand Hotel
Ranked #48 of 1,068 Hotels in London
Certificate of Excellence
New York City
Level 3 Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Full Service Boutique Hotel”
Reviewed 10 February 2013

Great hotel across the street from the South Kensington Underground station. Open in September 2012. Our room was a nice size, very comfortable and with full amenities. Great value and just a short distance to Knightsbridge and Kensington.

  • Stayed February 2013, travelled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYCGARY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2013

Ultra fabulous new arrival in the heart of South Kensington. Excellent facilities, excellent food (try the pasta with truffles) great service. And above all, cute little rubber duckies and Nespresso machines. I shall be back!

Room Tip: Choose the side not facing Harrington Road if you are averse to some noise, even though the windows...
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  • Stayed February 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank 2XT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 5 Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 February 2013

Great location, wondderful staff, reasonably priced and gorgeous rooms! What is there not to like about this hotel? The free mini bar is a nice touch especially after a day of hiking around London. The hotel is directly across the street from the South Kensington tube station which meant exploring London and getting there to and from the airport was a snap.
Just a wonderful experience! I would hightly recommended this hotel to anyone staying in London.
(My only fear is that this gem will get too popular and it will become too expensive and too difficult to get a room there!)

Room Tip: Buy your Oyster card at a kiosk at the airport and save yourself the lineup at the station.
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shoozdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level 6 Contributor
403 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
Reviewed 5 February 2013

I booked this hotel as a birthday surprise and had emailed the hotel a week prior to arrival stating we'd be arriving earlier than the official check in time and requested a quiet room. We arrived to a warm welcome and our room was ready. Deluxe room was at the back of the hotel so was quiet, super clean, spacious for London, great walk in shower and had all the trimmings you'd expect from a boutique hotel. Staff were really efficient and friendly without being snooty.
Some reviewers have complained about the size of the rooms - their website is honest enough and does actually state the size in square metres for each grade of room so if you want more space then pay for it!
They kept our luggage for us after we checked out so we could return to change downstairs after a formal event, again no problems.
Perfect location - a minute from South Ken tube, a plethora of lovely cafes and restaurants, I recommend Le Comptoir (Lebanese) a lovely family run restaurant with buzzing atmosphere and good old fashioned home cooking, oh and the best baklawa.
A well deserved Mr & Mrs Smith hotel.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BerkshireWomble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 6 Contributor
86 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 4 February 2013

We've now stayed twice at The Ampersand and I have to say it's a great little find. At the moment the prices are reasonable for its location but I am sure that will change as they finish working on the rooms and the gym.

The location is perfect. RIGHT at the South Kensington Tube station. Literally on its doorstep. This is very handy. However, if you're a light sleeper be warned that you'll hear the first train of the morning -- it rumbles right underneath the hotel.

If you can, try to upgrade to a junior suite. We were shown two deluxe rooms but turned them down because they were small and had a tiny little window that overlooked a school (think noisy teens first thing in the morning).

The room is fantastic -- the bed and linens extremely comfortable. It was hard to get up in the morning! The bathroom is well appointed with big towels and lovely soap/shampoo/amenities.

The staff are very friendly -- a nice greeting when you return after you've been out all day. Fast check-in and check-out.

Room service is very reasonable though slightly limited. Ten pounds for a full English breakfast.

Will definitely stay there again. It was written up in Tatler (high end British magazine) so it will be interesting to see what happens with the prices.

Room Tip: If you can swing it, pay a little extra for a junior suite.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Leslie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 February 2013

I stayed for 3 nights at The Ampersand, my travel agent Il Viaggio advised me about this boutique property, I must straight forwardly I am rather picky. The property lies literally 100 meters from South Kensington Station: the Museums and the Royal Albert Hall are a stone’s sthrow and Old Brompton Road’s bars and restaurants are nearby too. I was allocated room 318, a Deluxe Room, on a quiet corner of the building. The room was spotless, everything was working fine, great wi-fi signal, incredibly comfortable bed and linen, and a petite-but comprehensive bathroom with a dazzling rainforest shower. Amenities were first class, I think the The Ampersand epitomises the new British flair: witty but classy.
Breakfast was nice, but nothing to die for, also with Paul’s lattes a few meters away there was plenty of choice for meals.
The last morning I was awoken by some noise coming from the ceiling, on checking out I did say I was rather disappointed that my stay had been spoiled, so the manager-on-duty without further ado she took the whole night off my bill! I was literally impressed.

  • Stayed January 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank cape74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 February 2013

My wife and I stayed a full week at the Ampersand hotel. We decided for a superior Studio Room about 30m2 big.
Included in the room rate was free soft drinks, Nespresso Coffee machine and many more small extras.

We felt at home from we arrived. All the staff were nice, smiling and very helpful. Everything in the hotel was kept very clean and tidy. The Afternoon tea Salon and the restaurant were excellent and fairly priced. The king size bed is the best bed we have ever slept in.
The room and bathroom are very tastefully decorated and functional.

Ampersand is situated 2 minutes walk from South kensington Station, 8 minutes walk from Harrods and many nice designer shops and restaurants.

This is for sure our future hotel in London, it is simply a great experience.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Preben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ampersand Hotel

Property: The Ampersand Hotel
Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #48 of 1,068 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
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