We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Loved my stay!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Ampersand Hotel
Ranked #43 of 1,089 Hotels in London
Certificate of Excellence
Sydney, Australia
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Loved my stay!”
5 of 5 bubbles Reviewed 20 July 2013

I loved my stay at the Ampersand. The area was perfect - steps away from South Kensington tube from which it is so easy to access most parts of London, lovely restaurants, museums and shopping nearby. It was such a treat to be able to walk to a concert at the Royal Albert Hall. I tried the continental buffet at the hotel which was excellent and pretty good value, but there are also good options close by if you are looking for a change. The hotel is wonderful with a relaxed rather than stuffy luxury feel. My arrival was very disappointing - there was no-one at the door to help with my luggage, my room wasn't ready until after 4pm and the allocated room was very noisy despite my having asked for a very quiet room. It seems they were having a bad day because the next day I was re-allocated to a very quiet room and found everyone to be friendly and helpful from then on.

Room Tip: If you are a light sleeper make sure to ask for a quiet room to minimise train rumble
See more room tips
  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesl_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,085 reviews from our community

Traveller rating
    2,311
    631
    96
    30
    17
See reviews for
649
1,417
240
391
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
UK
Level Contributor
197 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 bubbles Reviewed 18 July 2013

We stayed here for one night recently and although all the staff were very friendly, I found the suite disappointing. It was not well laid out at all, and although spacious, we found ourselves trying to crowd down a corridor between bedroom and lounge on several occasions. The room lacked warmth and soul and there was just something lacking in it altogether. I also found the breakfast a bit disappointing as tables still had crumbs on and there was nobody to greet us when we entered so we were not sure where to go. However, the lounge was great, with its tea and cakes!

Room Tip: Do not go for a suite, it's not worth the extra.
See more room tips
  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cruella55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 July 2013

I was staying a couple of nights in London on my own and wanted a touch of luxury and security. The hotel was this and more. Room was single, boutique but had all that was needed. My request for shower room was granted, all the staff were more than helpful with advice on transport, booked tickets for me which was a great time saver, helped with my luggage problems, and were always welcoming. The position of the hotel is across the road from the tube. Bus stop, including hop on hop off bus at front door. This is a very high class hotel, very comfy bed, all looks as it does on the website ( not always the case). Breakfast reasonable, Lounge areas comfortable and welcoming. Would not hesitate to stay here again.

Room Tip: I was in a back room, very quiet on 3rd floor, air con not comfy on arrival but it was fixed as soon...
See more room tips
  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EuBarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 July 2013

The Ampersand is my new choice for a place to stay in London. Terrific location just yards away from the South Kensington tube station and close to Hyde Park, stylish rooms, friendly and helpful staff, great breakfast - we couldn't have been happier. Complimentary soft drinks and wifi were welcome.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelWiselyJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 July 2013

We stayed at The Ampersand 4 nights. The staff were excellent, the airline lost my suitcase, the staff organised to courier it on to me after I had checked out, they followed it up with a phone call letting me know all the details. The hotel is quiet and in a great location right near the tube and some great restaurants and cafe's. I thought the complimentary soft drinks in the minibar a great idea and well utilised after a warm day out in London. The rooms are small as in most big cities but the bed is very very comfortable.

Stayed July 2013
Helpful?
Thank Barks19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 16 July 2013

Excellent hotel, Staff were very accommodating nothing was any trouble. Beautiful rooms, superb location. Tube has 3 lines going from it and is a couple of minutes walk away. This is in every way a posh hotel without you feeling you need to be posh. The staff are so friendly and make you feel very comfortable.

Room Tip: Hotel is on the Piccadilly line if coming from Heathrow.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 56dorothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 July 2013

This was a refreshing change from some of the poky horrors that you can expect to find despite paying substantial amounts for central London accommodation. Based in South Kensington, and not far from Old Brompton Road, you can walk to Harrods or travel a couple of stops on the tube. The area has great connections for the museums and masses of restaurants etc. Previously (or maybe still) known as the French Quarter, expect to find good bread and pastries here.

We travelled to London with business meetings and shopping on the agenda and were returning to an area that we had once lived in. This hotel has been given a facelift with unusual, light and clever design incorporated into both the reception area and the rooms.
The receptionist was young, helpful, polite and friendly and we were welcome to check in early. A true professional, she avoided that infuriating nonsense you sometimes encounter in certain hotels where the receptionist wastes time flirting with the males in the group while being condescending towards the female guests.

So to the rooms. These are not huge (this is after all, a town house) but they are quite fine. With clever use of colour, design and fabric, The Ampersand makes the most of the space available by cleverly drawing the eye towards the high ceilings. Flat screens, good fast internet connections and plenty of sockets scored high points The bed was really comfortable, towels super fluffy and the toiletries provided were elegant (the type of stuff you would happily have in your own bathroom). Again, somebody had been thinking carefully in that they provided both hair scrunchies and loofah gloves so you could turn your shower (with a huge shower head and decent water pressure) experience into a mini-spa.
The complimentary teas & coffee provided were organic and Fair Trade was not forgotten. Soft drinks were good quality.

What sets this hotel apart was how accommodating the staff were. Suddenly finding themselves without an office in which to hold an important strategic pre-meeting, our assembled group were invited to use an area where we were left in peace for hours and without extra charge. We then needed lunch having travelled from 3 different countries with varying levels of jet lag and no energy to wander around London. No restaurant had been booked and again the hotel came up trumps, quietly suggesting their lunch. Again that understatement, and again - at approximately £20 per head - far exceeding expectations.
We had five courses; Soup, served correctly in a tureen brought to and left on the table so that we could ladle as much as we wanted onto our plates. Beetroot risotto was delicious, no watery vegetarian slop either but perfect, tasty risotto with the right consistency. Generous meat course after this. Then a pudding. Then a selection of cheese(s). And finally coffee and chocolates. Excellent value and quality making us recommend this restaurant whether or not you are resident. There is somehow, a good feeling about the Ampersand.

Just one tiny security minus, but an important one. We found the distance between the room door and the bedside table nearest the door was too short even with the door chain applied. A stealthy forearm inserted through that space can easily reach items left on table while you sleep. The hotel needs to change the position of the door chain raising it to well above the level of a bedside table.
Otherwise, great place!
Wandering Celts.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WanderingCelts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
The Kensington
The Kensington
#35 of 1,089 in London
4.5 of 5 bubbles 2,673 reviews
South Kensington
The Nadler Kensington
The Nadler Kensington
#62 of 1,089 in London
4.5 of 5 bubbles 3,579 reviews
South Kensington
The Pelham
The Pelham
#158 of 1,089 in London
4.5 of 5 bubbles 831 reviews
Show Prices
Show Prices
Show Prices
South Kensington
The Bailey's Hotel London
The Bailey's Hotel London
#128 of 1,089 in London
4.5 of 5 bubbles 539 reviews
Chelsea
Egerton House Hotel
Egerton House Hotel
#3 of 1,089 in London
5.0 of 5 bubbles 1,307 reviews
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices

Been to The Ampersand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ampersand Hotel

Property: The Ampersand Hotel
Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #43 of 1,089 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, World Independent Hotel Promotion, Odigeo, Priceline, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your The Ampersand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing