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“Buzzing boutique”

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The Ampersand Hotel
Ranked #48 of 1,068 Hotels in London
Certificate of Excellence
Birmingham, United Kingdom
Level 6 Contributor
225 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Buzzing boutique”
Reviewed 5 August 2013 via mobile

A wonderful hotel in a fantastic location, within view of the south Kensington tube station. The decor and ambience in the hotel is cool, quirky and laid back and staff were very helpful. Everything was perfectly clean and of a high standard, from the orange juice for breakfast to the cocktails in the bar. There's a good restaurant, games room and library and even the lobby toilets were very nice! I stayed in a standard double and it was compact but comfortable. A fantastic bathroom and complimentary soft drinks went down very well. The only one thing I was unsure about was the mirror being on a door where you can't actually look into! Otherwise perfect and good value for money considering the position!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JosieKirby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
essex, UK
Level 4 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 August 2013

Had the most fabulous weekend here. Everything was perfect, the welcome, the service, the room, the food. Absolutely loved it. We had a superior room which was very comfortable and quiet, the bathroom was very spacious with lovely toiletries included. We had complimentary champagne as part of our deal which was delivered to our room within 3 minutes of our call to reception. The staff are all very friendly and very helpful. We didn't have an evening meal but we did have breakfast which was delicious and very reasonably priced. The location is perfect, a stones throw from the tube station and within walking distance to many attractions. We left at the end of our weekend feeling totally relaxed and thoroughly spoiled. If you're looking for a hotel in London you should seriously look this place up!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bennetbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2013

What a lovely hotel- every aspect is well thought out from the appointments of the rooms, to the well placed &'s!! The staff greeted us each morning, encouraged us on our morning runs in Hyde Park and handled our left luggage for us. The room was comfy with a great bed, free water, juice and sodas in the mini bar and French press coffee with real milk. We will go back!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ovjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton in Ashfield, England, United Kingdom
1 review
Reviewed 5 August 2013

I took my Fiancé to London as a surprise for his birthday and could not have asked for a better stay. The staff were lovely and friendly; and on telling them that it was my partners birthday, we were provided with 2 glasses of complimentary champagne, which obviously we couldn't say no too. The staff were brilliant in advising us with somewhere to eat, and also booked the table for us. I had read on trip advisor that the rooms were very small, which was something that I was concerned about; however, I need not to have worried as we found the room was a good size and that we had plenty of room without tripping over each other. Nothing was too much trouble and I would definitely stop here again; would recommend the hotel to anyone.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 August 2013 via mobile

I come to London very often and have to admit this stay was the best experience in the city: good location, modern and well designed room, great breakfast, well equipped fitness room (though quiet small), friendly staff...nothing to add really. would definitely come back!

Stayed January 2013, travelled as a couple
Helpful?
Thank Nastya2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
257 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 3 August 2013

Terrific boutique in South Kensington, just a fantastic place to crash for a few nights in lieu of a big, souless, corporate hotel. Location is perfect, it's within walking distance to all of the "best of London" locations (Westminster Abbey, Big Ben, Palace, Hyde Park, Imperial College of London, etc.). Staff is impecably polite in the classic British way, although I was surprised by the bellmen who wear jeans. This hotel reminds me a little bit of the W Hotel in the sense that it's more "hip" than the major chain hotels, but unlike the W Hotel (which I truly despise because the "hipness" is really just a facade) it's the real deal. Admittedly the rooms are a tad small, so be forewarned. But the decor is modern, with dark wood accents, and a terrificly comfortable bed. The bathrooms are all up to date and modern, yet still usefully designed. The restaurant in the basement is actually quite good for breakfast, and I probably should have eaten supper there rather than the tawdry pub I chose instead for dinner the night before. The rooms have coffee makers (YES!) which as a business traveler I really appreciate. There are dozens a restaurants in the neighborhood too, so if you want to stay close don't worry, you won't starve. I give this place 2 thumbs up if you are a fan of boutique hotels. If you prefer the predictability of the big chain hotels, (not that there's anything wrong with that) then this probably is not the place for you. But if you like the boutique approach, you will not be disappointed.

Room Tip: I was upgraded from a superior room to a deluxe room, and it was still pretty small - comfortable bu...
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  • Stayed July 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rossvesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2013

I stayed at the Ampersand for 4 nights and it was a wonderful experience. Room sizes vary but i was lucky to get a very nice sized room that i call the Music Room (see pix). Room service no matter what time or day usually took at most 15 mins. They were always very quick with the food. The entire room was electronically controlled in that i jokingly called it a "Smart Room". There is a touchscreen console outside your door where you hold up your key/badge to access your room, ring the doorbell, or where you can see cleaning services are requested or Do Not Disturb (pix below). Inside the room is a similar touch screen console that lets you select if you are in DND Mode or want cleaning services for your room. The bathroom floor is heated, and there is a switch that allows you to control the volume of the TV in your room. The mini bar is stocked with bottled water both still and sparkling and other non-alcoholic beverages and is restocked everyday and is 100% COMPLIMENTARY!!! The Tea room is beautiful and full of delicious baked snacks that you can have sent to your room, the gym is small but adequate for a quick workout complete with all machines and free weights, and Apero was wonderful. The bar tenders were so kind and funny to talk to and even let me take the Apero dinner menu and breakfast menu to my room to order from so I wasn't restricted to the Room Service menu (as long as I order before Restaurant closes at 1030pm). Everyone made my stay extremely enjoyable and they even provide eye makeup remover wipes (for girls), the shower cap comes with a hair tie, and many other things. The level of detail to a guest's needs is impeccable. Highly recommend. And the best part? It's literally across the street from the Picadilly, DIstrict and Circle Tube Lines at the South Kensington stop. HIGHLY RECOMMEND.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheSupervixen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ampersand Hotel

Property: The Ampersand Hotel
Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #48 of 1,068 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
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