We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location and atmosphere”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Ampersand Hotel
Ranked #51 of 1,081 Hotels in London
Certificate of Excellence
Reviewed 9 August 2013

The Ampersand was definitely swanky and did not disappoint!
* Perfect location just around the corner from the South Kensington tube stop.
* The room was London-sized (so smallish) but very comfortable.

A minibar with free water, juice, and soda was hidden in a nightstand and the desk had an assortment of power and video plugs. The tiled bathroom featured some great-smelling soaps that were taken home, and a fun rubber ducky! Their restaurant looked nice when I stopped in for a whiskey though I did not try any food.

Stayed: July 2013, travelled on business
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (3,577)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,851 - 2,857 of 3,577 reviews

Reviewed 8 August 2013

This is a wonderful hotel, with top notch customer service. The hotel is modern while keeping a nice charming atmosphere. The standard room was very comfortable and had a fabulous bed. I felt like I was sleeping on a cloud. The room was equipped with all the amenities that I needed along with complimentary drinks in the minbar. If/when I return to London, I will definitely be staying here again.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank smithjs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

Hotel booked thanks to great reviews on Tripadvisor and the hotel certainly did not disappoint. Room, although on the smaller side (only a double) was beautifully furnished, clean and plush. The communal areas were also impeccably furnished. The bar in the lower ground floor area was also a delight, the staff were great and service second to none. Unfortunately we did not get to eat here, but other guests were and the food looked delicious. Slight gripe was that there was no bath in the room, just a large shower and getting the temperature right was quite an art.

Also, if I'm being picky the lifts were a little slow and sometimes just one was in operation.

All this can be overlooked when the general standard of the hotel is so high and the location! It is pretty much the best hotel location in London! You can easily access all that London has to offer but without the hustle and bustle. I used to work in South Kensington many moons ago and the area is amazing now for eating out and drinking. I would recommend this hotel to everyone, it really is that good!

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ahd_plusthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

I stayed twice at this hotel. 2 Weeks in November 2012 and a week almost in February 2013. The hotel is new the decor is impeccable and most impressive were the staff and service all levels. All were GENUINELY friendly and very smart compared to most hotels. Certainly none of the staff came across as dull in any way. By that alone I enjoyed my stay. Another impressive feature, when I stayed the first time in the Delux Room (don't remember if that applied when I stayed in the Standard Room), all the mini bar beverages, except alcohol were free!! Amazing. The restaurant in the lower level was one of the best price to quality restau's Ive been to. No wonder it was always full, but guests were always prioritised. 5 Star meals for 2-3 star prices. The lobby cafe every day has a selection of great pastries prepared by their own pastry chef.

On the downside, the standard room is very small. I thought could have been a little bit bigger. And the heating system is strange. I believe the room is heated through the floors and walls and to control the heat you need to switch on the AC. Besides these two issues which I didn't find really a big deal given the service and amenities and location I would highly recommend this hotel.

Finally location, being in South Kensington just 20-30 meters from the Tube station and the abundance of good quality cosy restaurants and cafes in the area made my stay an even more pleasurable experience.

Room Tip: Just don't stay in 'Standard' Room which I found way too small.
See more room tips
  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jooj123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013 via mobile

Wonderfully hospitable staff who couldn't be more helpful. We travelled with our little baby and enjoyed an impromptu family meal in The Library. Attentive waiter and yummy food.

Unfortunately the fuse went in our air con during the night (hottest day of the year 2nd Aug, but this was reflected when settling the bill. We would love to return in the future.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank BabyJacksMummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

Stayed here for a weekend in town to celebrate a big birthday. Location was a surprise until the day before. Despite not having heard of the hotel (I do a lot of work with London Hotels), I was bowled over by it's quirky style, beautiful finish and great staff. It felt like a chilled retreat amongst the hustle and bustle of South Ken. Would certainly go back, and recommend.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jodavis247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

I took my husband to London on a surprise weekend for his birthday and booked this hotel. Was not disappointed. The hotel is really lovely with a lot of quirky charm. We booked a standard room which was smal (as the hotel indicates on their website) but the room really makes the space of the room available. The room itself was very comfortable with great amenities (complimentary soft drinks in the minibar/lovely toiletries). The bar downstairs makes lovely and unusual cocktails which we enjoyed. The staff were all lovely and friendly an the check in-check out process was hassle free. If I were coming back to London again I would definitely stay here. The location is fantastic - only a very short walk from South Kensington Station so it is an ideal base for a tourist.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DublinGirlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
The Kensington Hotel
The Kensington Hotel
#31 of 1,081 in London
3,117 reviews
South Kensington
The Pelham – Starhotels Collezione
South Kensington
Crowne Plaza London Kensington
Show Prices
Show Prices
Show Prices
South Kensington
The Nadler Kensington
The Nadler Kensington
#60 of 1,081 in London
3,896 reviews
Westminster
Conrad London St. James
Conrad London St. James
#56 of 1,081 in London
3,409 reviews
Show Prices
Show Prices
Show Prices

Been to The Ampersand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #51 of 1,081 Hotels in London
Price Range: £165 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, MrandMrsSmith, Ctrip TA, Expedia, Hotels.com, Ebookers, 5viajes2012 S.L. and getaroom.com so you can book your The Ampersand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing