Last night in the UK and we were pleased we picked this hotel as the good bye present to ourselves. :)
Classy, modern, elegant and stylish.
Staff are the key to a very good hotel, and this hotel excels at hiring good, decent, and top quality staff. You just know that the staff were hand picked for their exceptional skills!
The concierge was amazing! She is not only a fantastic front for the hotel but was helpful, knowledgeable and nice to talk to as well!
We stayed in a room that was equipped with everything that we needed and more!
Very large and very comfortable luxurious bed, fresh and crisp linen, soft pillows, lots of cushions (always a bonus for me), soft headboard (so you do not need to prop up heaps of pillows if you're sitting up in bed), electronic light board beside both sides of the bed that control all the lights in the room as well as the WC if you need a late night toilet run.
TV was large, modern and very good reception, all channels worked, signal strong. Wifi was strong and worked throughout the whole room.
The little touches were great! Luxurious bathrobes with very thick and soft slippers, plunger coffee with decaf as well as caffeinated coffee available, mini bar stocked with fresh milk, free still and bubbly water, free juice and free coke.
Loved the chaise lounge, very modern and quite comfortable.
Bathroom was large, two shower heads for a couple to shower together, disabled friendly (which we were happy to see as my husband is slightly disabled), fold out bars and a fold out chair for in the shower area. Lovely luxurious bath towels, soft citrusy soaps, and plenty of extras if you need them.
Room service was top quality, excellent customer service, brilliant food and lots of it!
Downfalls - windows probably needed an extra glaze to remove outside noise however if you have earplugs, then it shouldn't be too much of a problem. (maybe as a curtesy the hotel could offer them to rooms next to the street?)
We loved this hotel and will stay here again if we were to ever go to the UK again!
- Official Description (provided by the hotel):
- With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more less
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