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“Very good for the price”

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The Ampersand Hotel
Ranked #43 of 1,088 Hotels in London
Certificate of Excellence
Brisbane
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Very good for the price”
4 of 5 bubbles Reviewed 24 October 2013

We stayed here twice when visiting London. The hotel is well located with some good restaurants nearby. The staff are very friendly and rooms are very good for London standards. Our beds were very comfortable and linen was in good condition. Breakfast was excellent and gluten free was catered for. Would happily stay here again.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter-the-eater77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,076 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • English first
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English first
Dallas, Texas
Level Contributor
158 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

Really liked this hotel. Very cool lobby (hung out for a bit when i got there early and room wasn't ready yet). THe room is surprisingly big (with really high ceilings) - not just for London. Entry way had a great trunk of sorts for the suitcases. Across from that was a big closet, safe, mini bar (huge props for free water/soda/tea/coffee/etc!). Nespresso maker in the room (and the fastest tea pot ever!). Room had a desk, bed, bed side tables, tv, etc. The desk has a nice area for plugging in stuff (and they include a converter if needed). Bed was quite comfortable. Room had blackout drapes (ours faced the street). The gym looked nice and there was a cool game/library room downstairs.

Bathrooms - good sized. Bathtub with the 3/4 glass shower door. HIgh/deep bathtub (if you have issues getting in and out of a slippery tub be careful). Shower had a rain shower head and a wand or something. Cute rubber duck. Huge towels (bathrobes & slippers included in room). Liked the toiletries and they refilled them as needed (much appreciated!). Only odd thing is that there is no plug in the bathroom (hair drying must be done in the main room).

Location - Super close (2 min walk) to the S Kensington stop. About a 5-10 min walk to Hyde Park (beautiful place for a run/walk). Near the tube stop is a Starbucks, Pret a Manger, and many other places to eat.

The staff were all super nice and helpful. Very cool, hip hotel - I would definitely stay here when i get to go back to London!

Room Tip: If you are sensitive to noise - might avoid rooms looking into the street (you will get street noise...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simonnike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
241 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

For a Central London hotel this was lovely, quiet and not too big. Lovely lounge with great books. Bar and restaurant nice feel to it. Rooms not huge but warm and cosy. The staff were very helpful and friendly.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sleepingbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

Hubby and my first visit to London and so pleased we chose to stay at The Ampersand.

Great rooms, good size, good natural light, temperate - certainly didnt find the hook-situation a problem as the review below would suggest. Theres a whole towel rack/4 rails in the bathroom as well as three hooks!

The hotel offers complimentary mini-bar and use of Umbrella's and international plug adaptors - it was the small things that made it such a pleasant stay.

Staff were very accommodating and friendly.

Location was excellent - walking distance to great cafes and the underground.

We will definitely be back!

Room Tip: We stayed in 105 and it was perfect for us
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beqa w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon, UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 October 2013 credit card Amex Cardmember Review

Overall we enjoyed our stay at the Ampersand in September 2013. The location is excellent, just a short tube trip or Boris from all parts of central London.
However, each element was just lacking something to be awarded 5 stars.
The continental breakfast in the restaurant was very good. When ordered in the room one morning we had to specify every item, only to have to ask twice to receive it all.
The staff were friendly enough, but a bit reserved.
The bedroom was a bit small, but the King size bed was excellent and the decor a nice change.
The bathroom was OK, and the shower very good, but getting in without the door pushing you into the toilet pan was difficult, and we're not over average build.

Stayed September 2013, travelled as a couple
Helpful?
2 Thank Jonathan_Perry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ribble Valley, Lancs
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

We thoroughly enjoyed our 1 night stay at The Ampersand. We received a warm and
friendly welcome on arrival. The hotel is situated just across the road from
South Kensington Tube station. Our room (a Deluxe) was very comfortable, very
relaxing & very clean. The bed was supremely comfortable and luxurious. The
complimentary water and soft drinks are a nice touch and the wifi worked well
with no need to enter a password.
The bathroom was small but fine for the 2 of us. This was also very clean with
all the usual complimentary toiletries and necessities. We had a continental
breakfast delivered to the room which was just as you would expect and
contributed to our relaxing weekend. All staff were very friendly, helpful and
efficient.
If we had to point out any minus points - it was quite difficult to get out of
the bath/shower after showering due to the slope of the bath at that end and
there was no mirror accessible by a power point for using the hairdryer (I
really am scraping the bottom of the barrel here!).

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jcjmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

Courteous and thoughtful front if house staff.
Great interiors.
All rooms (with the exception of the smallest which I had the unfortunate experience of staying in on one visit) are well appointed and fitted.
We'll worth a visit next time you are in London.

Stayed September 2013, travelled on business
Helpful?
Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ampersand Hotel

Property: The Ampersand Hotel
Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #43 of 1,088 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
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