This is our second stay at the Ampersand but my first review. We were happy to go back and stop having had an excellent experience on our first stop in August this year.
We booked a basic room this time for a 1 night stop - off to Jules Holland at the RAH. We were upgraded to a superior room although this was very small so difficult to imagine what the original room size would have been.
Check in was fine and the room was ready just into the afternoon which was great. As part of our package we were to get 2 glasses of champagne and petit fours - no sign of the champagne and petit fours arrived early evening (And consisted of half a mini cake , another small cake and a meringue. )
My biggest problem though was with the temperature of the room and the quality of the window . It was very cold and there was a terrible draught coming from the window . We were on the first floor and the lack of a decent window meant the room was very noisy indeed, but it was the uncomfortable draught which definitely spoilt our stay. I did mention it to the reception staff on check out but they did not seem very interested- I said I would not accept that room if we stayed again and they said thy would put a note to that effect on our profile. Maybe they have regular complaints hence their apparent disinterest? Certainly didn't have a similar problem with our previous stay.
On a positive note, breakfast was fab. They have an excellent range of foods as part of the buffet and the quality of the food is good.
We would probably stop again but maybe this is a hotel to stay at in the summer to avoid the cold.
- Official Description (provided by the hotel):
- With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Odigeo so you can book your The Ampersand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.