We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful hotel but some rooms small”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Ampersand Hotel
Ranked #46 of 1,078 Hotels in London
Certificate of Excellence
Reviewed 11 March 2014

I recently enjoyed a wonderful stay at the Ampersand Hotel after becoming an SLH Club Member, which gets you a free upgrade. The rooms were well clean and well appointed with each level of room featuring a specific theme pulled through in all the decor (e.g. paintings + bedside table book). The bathroom was wonderful, with a great shower and those luxuries you wish you had at home, like a heated floor and mirror. The service was excellent and no detail missed (e.g. slippers on a mat by the bed), and the restaurant looked delicious, though I did not try it. However, the smallest two room types are rather tiny; although typical for London, it can make it feel difficult to settle in. I recommend booking a deluxe room (or whatever the second rate level is) after joining the SLH club and getting an upgrade to the Superior room.

The location right by the South Kensington tube is convenient for the museums and shopping in Knightsbridge, as well as for getting around, but may make the hotel less useful for work travelers. In addition, the immediate area isn't the most lovely, though a few blocks in either direction do put you in a rather posh part of town.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tcktravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (3,485)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,448 - 2,454 of 3,486 reviews

Reviewed 10 March 2014

We have been there for a short two days romantic week end.
The hotel is located nearby the tube station in a very nice area close to King's road. staff is young, efficent and smiley. the athmosphere is artistic .... Rooms are small but comfortable. Gym is available. Parks can be reached nearby for running.Shopping and eating near by...Strongly reccomended.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rossana1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

We stayed here the weekend before Christmas 2013 and the Ampersand could not have been a better base for a Christmas weekend. The location is right next to the tube meaning access to central London is very easy and convenient. The room was incredible with supersize king bed and free minibar with soft drinks, snacks, tea and coffee and juice restocked daily. The bathrooms with the rainforest shower, complimentary toiletries and luxurious robes along with heated floors were also perfect. The speakers in the shower were also a nice touch. Nothing was too much trouble for the porter and receptionists who arranged all of our dinner reservations and onward travel. Breakfast is expensive and so we went to Muriels Kitchen at the end of the road (3 doors down). This was a family owned diner and the food was great. Overall a great location in Kensington and a fantastic hotel.

Room Tip: Well worth spending a little bit more on an upgrade to a Superior room. The extra space and addition...
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank gazzauk83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

The Ampersand is in a cleverly refurbished building, decorated with much more panache than the average London hotel. The lobby and bar area are light and spacious, the reception friendly and helpful. I was given an upgrade to a deluxe room, not large but with an enormous and very comfortable bed and a great bathroom - mostly black but well lit and ultra modern fittings. The only let down was room service, smoked salmon and cream cheese on sour dough turned out to be good smoked salmon but horrible, soggy focaccia style bread. I didn't have breakfast there so don't know if this was an aberration or their usual standard.

The area is very convenient for the smart bit of West London, and there is a range of good places to eat within a few minutes walk of the hotel. It's also two minutes from the tube and there's a taxi rank right outside.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Jennie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

What a wonderful stay at a friendly, beautiful and comfortable hotel. Staff was super cool and extremely attentive. We had a fridge in the room with complimentary soft drinks. Very very clean. The staff helped made a birthday extra special!

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

We were looked after very well and would stay here again happily! I booked it for my Fiancée's Birthday as a surprise and we received two glasses of Champagne and a very lovely room!! The Staff were very friendly and welcoming!

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Russell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014

This will be our new place to stay every time we come to London! You can't beat the location, literally right next door to the South Kensington tube station. The area is phenomenal, beautiful and with plenty of amenities. Steps from Royal Albert Hall, the Science Museum, cafes, restaurants, etc.. The staff cannot be friendlier or more helpful. Our room was extremely comfortable but on the smaller side. Appreciated the complimentary mini bar stocked with waters and sodas and the free wifi. Small things, yes, but becoming increasingly rare these days. What makes this place is the location and that they cannot do enough to make your stay pleasant and comfortable. The Ampersand is a real gem and we will be back!

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Awaysick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
The Kensington
The Kensington
#30 of 1,078 in London
3,042 reviews
Westminster
Conrad London St. James
Conrad London St. James
#51 of 1,078 in London
3,294 reviews
South Kensington
The Pelham – Starhotels Collezione
Show Prices
Show Prices
Show Prices
Bloomsbury
The Montague on The Gardens
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#22 of 1,078 in London
4,060 reviews
South Kensington
The Bailey's Hotel London
The Bailey's Hotel London
#139 of 1,078 in London
857 reviews
Show Prices
Show Prices
Show Prices

Been to The Ampersand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #46 of 1,078 Hotels in London
Price Range: £170 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Agoda, Booking.com, TripOnline SA, Expedia, Hotels.com, Ebookers, HotelsClick, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your The Ampersand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing