I really liked this hotel - the location was just brilliant almost opposite South Kensington tube station (you could get a train to virtually anywhere with just a few stops, the museum quarter was just a short walk around and the whole area is quite upmarket) and the staff were really good in all areas of the hotel.
Check-in was really friendly but efficient, and I'd been told that I'd got a free upgrade from a Superior to a Deluxe room; a nice touch. I had seen the price of the hotel drop by £10 the night before, so I was going to question it at check-in, but the upgrade was worth about £30 so I was happy with that.
I was shown to the room, which was good because the corridors are somewhat sprawling. But I've never quite seen hotel corridors done out like these, very stylish.
The room itself was pretty small with no view (just onto another brick wall at the back of the hotel) but since I was just sleeping in it then it was no problem; I think seeing how busy the main road was at the front of the hotel it's worth asking to be at the back if you like your slumber. The room was well finished off, not overly fussy or too much in it but solid and clean looking decor. The bed and the oversize headboard were lovely. There were some free drinks in the mini bar, incluing real milk for tea/coffee. A proper size tv too.
The bathroom was also a little small, but it was very well decorated with a bath, lots of toiletries and underfloor heating, which was really nice underfoot. Fluffy towels, fluffy bathrobes and & branded slippers too.
I didn't eat dinner in the hotel, but did pop down to the restaurant. The menu was largely based on tapas and sharing dishes, and since I was on my own for business I just ate out although I did grab an evening club sandwich on room service. I chose to have room service breakfast too and that was delivered promptly on time and was very good quality ingredients.
Check-out was very smooth and also very friendly. There were always lots of staff around the hotel opening the doors, meeting and greeting, it felt like a very friendly and upmarket place, more like a [trendy] 5 star hotel in every aspect.
The only reasons I didn't give it a 5 circles on this review was because I thought the restaurant could offer some more mainstream dishes, even if just steak etc, and being conveniently near South Ken tube did mean that the hotel was on top of the line and until midnight and from early in the morning the hotel would rumble with the trains underneath - not a real problem, it did wake me on a few occasions, am just not used to living out in the West Country!
- Official Description (provided by the hotel):
- With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more less
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