We arrived on a wet afternoon to a warm welcome from the front desk staff. Great location-literally next to the South Kensington station. Good size room and tastefully decorated. All staff were excellent with information and recommendations but I have to highlight an extremely helpful front desk staff and porter on the afternoon of 24th April (unfortunately did not get her name). Our arranged transport to the airport did not arrive and she kindly arranged another driver to take us to the airport within 15 minutes and matched the price quoted to us by the original hire car service. Would highly recommend her thoughtfulness and efficiency and also thanks to the porter for arranging us to have bottles of water while we waited. Thank you to all the staff for a memorable stay. Would not hesitate to return on future trips.
- Official Description (provided by the hotel):
- With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more less
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