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“Hard to beat British Boutique”

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The Ampersand Hotel
Ranked #48 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 20 July 2014

Just a minute from South Kensington tube (terribly easy on the PIccadilly line) and a stone's throw to a variety of decent places to eat at. No ready doorman to help with luggage up some stairs but check in was a breeze, the front desk utterly charming and an upgrade with SLH most welcome. Rooms are small but pretty typical for such London boutique establishments. Having a champagne night cap in a deserted fancy lounge was not quite the expected manner with which to conclude a pleasant day in the capital but a good sleep was had then on to the next adventure.

  • Stayed: April 2014, travelled on business
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Thank LGRL100313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, General Manager at The Ampersand Hotel, responded to this reviewResponded 21 July 2014

Thank you for taking the time to review your recent stay with us. I am very pleased you had an enjoyable stay with us and have shared your comments with all of the team. I hope you enjoy the rest of your travels and look forward to welcoming you back in the future.

Kind regards
Roberto

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2,156 - 2,162 of 3,449 reviews

Reviewed 18 July 2014

Everything was excellent and the bed was so comfy! It was my husbands 50th birthday and they informed us that they had upgraded our room to a deluxe, which was a lovely room. Would love to stay here again in the future.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Hayley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, General Manager at The Ampersand Hotel, responded to this reviewResponded 21 July 2014

I am so happy we were able to help you and your husband celebrate his birthday and that it was such an enjoyable stay. I have shared your lovely comments with the team and we all look forward to welcoming you back in the future.

Kind regards
Roberto

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Reviewed 17 July 2014

My wife and I walked passed the Ampersand one day and looked inside and thought we have to stay there some time, so we did.
The hotel's interior and rooms are amazing, the bed is to die for and makes it hard to wake up in the morning. i think they must use some sort of 1 million thread count sheets because they were the softest sheets i've ever felt. The hotel is positioned pretty much directly across from South Kensington underground and this made getting anywhere very easy. If this hotel is within your budget and you don't stay here, then you must be crazy!

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, General Manager at The Ampersand Hotel, responded to this reviewResponded 21 July 2014

Thank you for your fantastic review, I am so pleased you decided yo stay with us after passing by and we were able to make your stay such an enjoyable one. We all fowards to seeing you again in the future.

Kind regards
Roberto

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Reviewed 17 July 2014

We've become to enjoy staying in South Kensington when in London. The Ampersand has the perfect location in the area, by the South Kensington station. The hotel is very comfortable and decorated in a lovely way. Highlights: wonderful beds with a proper duvet, clean bathrooms, a small but free mini-bar, lovely lounge. Will definately come back!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Guri L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, General Manager at The Ampersand Hotel, responded to this reviewResponded 21 July 2014

Thank you for your great review, I am delighted you had such an enjoyable experience and very much look forward to welcoming you back to The Ampersand next time you are in London.

Kind regards
Roberto

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Reviewed 16 July 2014

Hotel is close to Underground South Kensington, to museums and Hyde Park. Many restaurants around. Very friendly personnel. Rooms are small, but ok. Shower was not hot and hairdrying without a mirror an experiment.
We booked breakfast with the room. Unfortunately this option is very limited in choice. Whatever is beyond, which is even eggs, is an extra.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Stefanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, General Manager at The Ampersand Hotel, responded to this reviewResponded 17 July 2014

Thank you taking the time to review your stay with us. I am pleased your overall experience was an enjoyable one. I will be sure to review how the breakfast is described when adding it to your room reservation on our website. I have also passed your feedback about the mirror to our housekeeping team to ensure this is addressed and resolved.
I have passed your lovely comments about the service and friendliness to the whole team who are thrilled to receive such positive feedback.
I look forward to welcoming you back the next time you are in London.

Kind regards
Roberto

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Reviewed 16 July 2014

We stayed for three nights on a winter-break in top-floor suite (as SLH member got an upgrade). It was (too) short but (very) sweet and enjoyable experience. Service and the overall atmosphere does make a difference for this place. Prepare to be pampered all the way from the moment you make reservation through prompt follow-up after your stay. You really get a feeling that they do care for each and every guest. It's not exactly the same as in those small family-owned hotels, this one is not a small place but they manage to balance it out in a way that is likely to positively surprise you (at least it did surprise us). Everything else adds to positive experience - very convenient location for tube (just across from South Kensington station), Albert Hall and museums, combination of traditional with modern, thoughtful and detailed interior, comfy furnishings in the room, tiny but romantic roof balcony, huge bathroom, option to get books from in-house library, even umbrellas are 'special' etc.etc. An epitome of ‘attention to detail’.
If you stay here and have warm feelings for Italian / Mediterranean type of food do not miss-out on their restaurant Apero - good menu, original cocktails and reasonable pricing. Note, however, that this a 'democratic' and popular place which tends to get crowded, so not the best choice if you plan for romantic quiet dinner on your own :)

  • Stayed: January 2014, travelled as a couple
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Thank Ounixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, General Manager at The Ampersand Hotel, responded to this reviewResponded 17 July 2014

Thank you for such a terrific review. I am delighted your stay was an enjoyable and positive experience. The whole team works hard to ensure all guests feel pampered and are always thrilled to receive such lovely comments.
We all look forward to welcoming you back in the future.

Kind regards
Roberto

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Reviewed 16 July 2014

We found the location, ambience and service at the Ampersand terrific! While the room was a little small, it was well-appointed, clean and comfortable. Great gym as well! Would definitely recommend to friends and will certainly stay there again in the future.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with this hotel
Thank Ellen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto P, General Manager at The Ampersand Hotel, responded to this reviewResponded 17 July 2014

Thank you for such a wonderful review of your recent visit to The Ampersand. I am delighted you enjoyed your stay and look forward to welcoming you back the next time you are in London.

Kind regards
Roberto

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #48 of 1,077 Hotels in London
Price Range: £173 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Official Description (provided by the hotel):
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 
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