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The Ampersand Hotel
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Reviews (3,684)
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All reviewssouth kensington tube stationdrawing roomdeluxe studioapero restaurantgreat locationcomplimentary soft drinksheated floorsthe natural history museumbeautiful hotelvictoria and albert museumafternoon teamini barperfect staypiccadilly linecomfortable bedrooms are smalllondon hotel
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Reviewed 11 August 2014

We had a great time at The Ampersand Hotel. Three girls traveling together at the age of 67, 35 and 6 years old. Short distance to every facility in London. Really nice hotel and great service! We sure know where to stay next time we travel to London.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Kjersti V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

A friend recommended The Ampersand and I'm so pleased they did. We booked for 3 nights in a deluxe studio room.

The hotel was just across the road from the South Kensington tube in a vibrant area full of all sorts of shops and eateries. Really good position.

The room was lovely. A good size with a huge, comfy, bed and as well as the dressing table area, a small sofa and table to the side. The room had all the features I would expect and more. A large TV, safe, free wifi, tea tray and a separate coffee machine. A fridge with complimentary water, juice and real milk.

The bathroom had a huge shower, bath with TV and all manner of bathroom accessories (loofa mit, shampoos, etc). The decor is really lovely both in the room and the hotel overall.

We had breakfast and tried the continental and cooked. Both were lovely with loads of choice. I was blown away by the vegetarian cooked. Husband said the full English cooked was also very good. The food was clearly really high quality both in terms of raw ingredients and how it was cooked. Little things impressed me, in particular, the butter pats were individually wrapped in grease proof, not those catering pats which are often given. The butter also was really creamy and rich!

The staff were all really helpful and lovely to talk to. Really friendly people. We would definitely recommend the hotel and look forward to staying here again in the future.

Room Tip: Check the website for sizing as I noticed that some rooms may be quite small
  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

thrilled to find real milk in the room ( it doesn't take much to please!), great location - walked to many places, room quite small but nice to have a ground floor room. staff terrific, would definitely stay again. Also, if in town would use the restaurant - lunch only £12 for 2 courses.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

We stopped last night so we didn't have a late night trek home after a late prom. On this occasion we had a ground floor room which is geared up for the disabled guest. The room was spacious although the bathroom layout was not great. We had petit four and a free glass of champagne on arrival which we took in the bar downstairs. We returned to the bar for cocktails post prom - bar staff are friendly and helpful and they always have an excellent choice of spirits and cocktails to choose from.
The bed was very comfy and I had a great nights sleep.
For me , the best bit of a stay at the ampersand is the continental breakfast from the counter. All the food is home made and the banana bread is delicious. The choices are good and just that bit different from your average breakfast buffet. The only trouble is I am tempted to eat too much.
I love the location of this hotel and undoubtedly we will stop again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

We stayed at the Ampersand having travelled to London from Australia. We wanted to stay in Kensington and were looking forward to a high class stay. The Ampersand was a disappointment. The service was average - we were offered no assistance with carrying our luggage and no real guidance as to where to head to in the city. The rooms were smaller than small. I am 5ft 2 and tiny and my partner is average height and build and we couldn't fit into the bathroom together. There was barely enough space for our luggage in the bedroom. The hotel also advertises as having a gym but this was also very small. The location is ok but is isn't near the tourist sights. We return to London a week late and stayed at the County Plaza Hotel near the London eye - it was a 4 star hotel but was amazing! Perfect views, spacious rooms, tidy, modern and a great gym!

Room Tip: Ask for the largest room possible!
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Bradantha_54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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