This hotel is located very conveniently - easy walk to the tube and Paddington station. That's where the good bits end. The rooms are tiny and dark. Our room for a family of four had no room for suitcases. It was so small, that you would need to leave the room to change your mind. On a positive note, the dark room does help improve your night vision. And the tiny room facilitates family cohesion.
If you need to use an iron, it will be provided in a common passage. And when you finish, you have to hand it in to reception- in case you run away on the underground with a hot iron I suppose.
Customer service is appalling. The hotel appears to be owned by a rude couple, who do not seem concerned about repeat business; after all there is a sucker born every minute. Payment is demanded before you see the room- gee, I wonder why??? We heard the lady owner yelling at someone over the phone. I am assuming that this was her trying to promote the hotel to potential customers. Basil Fawlty would be hotelier of the year compared to this lot.
The owner sits at one end of the dining hall every morning, watching guests eat what is a very meagre breakfast. We found this quite intimidating. If you are late, you will not get a table. And you will miss out on the packaged croissants.
if you want air con, you have to pay ten pounds in advance, and it is switched on from reception. There are no temperature controls in the room. In case you run away with the remote, I suppose..
I did not look for a Gideon's bible, but you can bet that if there was one, it would have been chained to the floor.
Wifi is another ten GBP a day.
I have never experienced such joy as the day we checked out. That relief was alone worth the price of admission.
- Official Description (provided by the hotel):
- A superior tourist class hotel; located north of the Hyde Park area; within walking distance to many of London"s main attractions. ... more less
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- Also Known As:
- Olympic Hotel London
- Olympic House Hotel London