Stayed last week at Comfort Inn 18-24 Belgrave Road Victoria London. Fortunately for only one night. The room was the dirtiest I've stayed in and smelt accordingly. Filthy floor, uncleared shower and soiled bedding. Arrived slightly before check in so weren't allowed to view room. It was probably ready but staff gave impression it was just too difficult. By the time we got back and realised what we had let ourselves in for it was too late to make alternative arrangements. Beds were not as described, not enough towels.
Left next morning 5 minutes before breakfast started but were not allowed to grab anything despite having paid for it. Left a complaint for the manager when we departed. He got back to me 2 days later and said he would investigate. It is now a further 3 days on and no more contact. He probably hasn't mustered the courage to walk in to one of his rooms yet.
- Official Description (provided by the hotel):
- Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Victoria Hotel London
- Victoria Comfort Inn
- Comfort Inn London
- London Comfort Inn