My wife and I were scheduled to stay at the Caring Hotel on June 12. Unfortunately my wife's mother became very ill and then passed. I contacted the staff at Caring Hotel almost as an afterthought, hoping but not expecting that we would not be charged for a night stay with our sudden cancellation. Much to our surprise we received an almost immediate response from the staff and were given an assurance that we would not be charged anything. This kind of compassion is much appreciated and shows that this hotel lives up to its name.