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“"Happy family" - really unhappy customers”
Review of Happy Family

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Happy Family
Ranked #16,681 of 22,664 Restaurants in London
Cuisines: Chinese
Restaurant details
London
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“"Happy family" - really unhappy customers”
Reviewed 25 October 2012

We did our order online where it says that it can take up to 45 minutes to get the food deliver.

50 minutes later we still waiting and someone on the phone says that It got leave behind but that they are now cooking our food.... he says it would be here in 20 minutes.... we called again 25min later and the mans says the driver is on route with 3 deliveries and that he doesn't know when he will arrive ....

After 1.50 minutes we finally got our food deliver, no apologies, discounts or free spring rolls to apologize for the bad service.

The food wasn't great either, my plate sweet and sauce chicken was just plain and with not flavor, the texture made me think that it was chicken, but It could also be pork or other animal...

My colleague waited this long time for her squid dish, but she got prawns instead...
well better prawns than nothing, specially after waiting so long.

To sum, if you wish to have a nice chinese food deliver to work, avoid using the services of this place call "happy family" as the food is not worth the wait.

  • Visited October 2012
    • Value
    • Service
    • Food
Helpful?
3 Thank T_iglesias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 reviews from our community

Visitor rating
    2
    7
    0
    2
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“WORST TAKEAWAY EVER!”
Reviewed 25 October 2012

I don't know what annoyed me most. One dish that was wrong, burnt rice or the fact that it took nearly 2 hours to arrive.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank LAURA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Water injected chicken”
Reviewed 26 August 2012

This is Kennington's local Chinese takeaway. It's good value, and you'll soon see why. Although the aromatic duck was well prepared and tasted nice, the same cannot be said of any chicken dish.

They pump their chicken with water to create a tastless, rubbery enterty, not even worthy of feeding to a dog. Without question, our two chicken dishes were disgusting; next time we'll be giving it a miss.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank jonathanh55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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