We travel to London on a regular basis and thought this time we would stay in an apartment - more room, not having to eat overpriced, poor hotel breakfasts but we will definitely not be returning here!
We arrived early so our luggage was stored for us - fair enough - but in a stairwell -where anyone could take them! When we got to our room ( we had booked a large superior room), it was nothing like the website photos! To start, the room obviously hadn't been cleaned in ages. It clearly had not been vacuumed, drink stains covered the skirting, the bedhead was covered in dust, but worse there was a large clump of hair on the kitchenette floor and the bathroom......well!!! Apart from there being yet more black hairs in the bath tub and on the floor, the sink had a tide mark all around it and the toilet cistern and bowl were filthy. The kitchenette also, rather bizarrely, was equipped with plates, cooking utensils, pans and yet not a single piece of cutlery!! Guess they expected you to eat with your fingers!!
We complained to reception, and were moved to another room which, apart from having nail clippings on the carpet, and a badly cracked tile floor, was nevertheless, an improvement. Outside the apartment, broken furniture was stacked in the corridor.
On the plus side, daily parking charge in a secure garage was £10 - cheap for central London.
Take our advice and avoid these dirty, shabby apartments. There are far better places to stay for the same price.
- Official Description (provided by the hotel):
- Kitchenettes, studio & bedroom apartments, serviced flats, extended stays; underground parking; situated near Hyde Park. ... more less
- Reservation Options:
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- Also Known As:
- 2 Hyde Park Square Apartments
- Two Hyde Park Square Apartments Hotel London