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“Excellent hotel near Staples Corner.” 4 of 5 bubbles
Review of Holiday Inn London - Brent Cross

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Holiday Inn London - Brent Cross
Ranked #431 of 1,089 Hotels in London
Certificate of Excellence
UK
Level Contributor
148 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Excellent hotel near Staples Corner.”
4 of 5 bubbles Reviewed 4 May 2014

Well located at Brent Cross Shopping Park South the hotel is a stone's throw from the M1 and North Circular. There is plenty of parking available (about £3/day for IHG Rewards Club members IIRC).

Rooms are modern and well furnished, plus a good size (especially for London). I have always found room service to be good as well as efficient.

Breakfast is relaxed and friendly, the staff are always on hand to help and the hot buffet is fresh.

Overall an excellent choice if you need to be in North London.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank johnny_c-l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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615 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • French first
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English first
Challans, France
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 29 April 2014 via mobile

This is a great hotel if you visiting London and you are traveling on the M1 from the north. It's right next to last motorway exit and offers a navette service to Brent cross station approx 5 mins away. The train is approx 20 mins to London. The staff were v friendly especially the breakfast team in restaurant. The rooms were clean and good value for money. Also child friendly.

Stayed April 2014
Helpful?
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review, 2 May 2014
Hi Valued Guest

A HUGE THANK YOU for your FIVE STAR REVIEW!!!! We appreciate your kind comments, I hope to welcome you back again soon.

Kind regards,

Shaun Wilde
General Manager
Holiday Inn London Brent Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walsall, United Kingdom
Level Contributor
120 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 27 April 2014 via mobile

Nice hotel. Clean rooms. We took advantage of the shuttle service which was great and reliable. We did however feel the hotel was a little too far from City Centre. On the plus side it's much quieter at night and a much better nights sleep.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Sara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review, 2 May 2014
Dear Sara E

Thank you for taking the time to give us feedback. As General Manager responsible for the Holiday Inn London Brent Cross, I was very pleased to note you had an enjoyable stay. I have shared your comments with my team who are thrilled and motivated to continue to delight our guests and I look forward to welcoming you back in the near future.

Kind regards,

Shaun Wilde
General Manager
Holiday Inn London Brent Cross
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverton, New Zealand
Level Contributor
309 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 24 April 2014

We stayed here for two nights while attending an event and all the staff we encountered were friendly, helpful and efficient. The staff we met more than once remembered us - and remembered details that made us feel like valued guests. The bar and restaurant were very busy but the staff were still cheerful and friendly and service fast and efficient. The food at dinner was excellent and good value. The room was warm and comfortable - once we had been moved from a smoking room to the non-smoking one I had requested! This was done very quickly once I complained to the receptionist. Customer service all round was excellent - as noted by other reviewers. The only negative comment I would make is the cost of the WiFi - it seems that expensive hotels charge a lot for WiFi while cheap hotels give it free. Weird, isn't it!

Room Tip: 10th floor is a smoking floor - so avoid this if you don't smoke!
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Prisonerfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Stayed at this hotel over the Easter weekend and had a fabulous time. The rooms were clean and a good size. Provided a good 'tea tray' - coffee, tea, hot chocolate, still and sparkling water.
The drinks at the bar were very reasonable and it was a nice atmosphere to relax in - even with a six year old!
Staff were very friendly and helpful and couldn't do enough.
Would definitely return here again and would recommend!

Stayed April 2014, travelled with family
Helpful?
Thank tinkerbell86x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review, 2 May 2014
Dear Valued Guest

A HUGE THANK YOU for your FIVE STAR REVIEW!!!!! I was pleased to see that you enjoyed your stay. I will ensure that your comments get passed onto the team.

We look forward to welcoming you back soon.

Kind regards,

Shaun Wilde
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 April 2014

The staff at the Holiday Inn Brent Cross were exceptional. Fantastic customer service, friendly, welcoming, professional, nothing was too much for them to do.

Bedrooms, clean, fresh and very very comfortable. Excellent all round. Would recommend this hotel to all.

Thank you.

Room Tip: Even the single room are spacious so don't worry if your travelling alone if you can only get a...
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bern2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review, 2 May 2014
Dear Bern2910

A HUGE THANK YOU for your FIVE STAR REVIEW!!!!! I was pleased to see that you enjoyed your stay. It was great to read that you were impressed with the team as it is always a joy to read recognition such as yours.

We look forward to welcoming you back soon.

Kind regards,

Shaun Wilde
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
1 review
5 of 5 bubbles Reviewed 17 April 2014

Just spent the weekend at this hotel .Had a lovely stay. The rooms were very clean and a good size. The staff were so friendly and helpful. The shuttle bus was very good. The Breakfasts were good with a good selection Will definately stay here again.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn London - Brent Cross

Property: Holiday Inn London - Brent Cross
Address: Tilling Road | Brent Cross, London NW2 1LP, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#87 Best Value Hotel in London
#180 Family Hotel in London
#258 Business Hotel in London
#332 Romantic Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn London - Brent Cross 3*
Number of rooms: 153
Official Description (provided by the hotel):
Whether you’re traveling on business or leisure, Holiday Inn London – Brent Cross offers the perfect venue.As well as being conveniently located for central London, Holiday Inn London – Brent Cross offers easy access to Wembley Stadium and Arena, Alexandra Palace, and the RAF museum as well as being opposite Brent Cross Shopping Centre. Our free Shuttle service connects us to the Underground network in less than 5 mins, and from there you can be in Leicester Square in under 20 mins!! We look forward to welcoming you soon. ... more   less 
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Also Known As:
Holiday Inn London - Brent Cross Hotel London
Holiday Inn Brent Cross
London Holiday Inn

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