The positive of staying here is the location, which is close to Liverpool Street station.
Negatives are the noise, there is a noisy bar opposite and no double glazing. Also the apartments are tired and need refurbishing.
The most unpleasant experience here was having money stolen from our room the day before we were due to leave (a three week stay). I was particularly upset as we felt we had a good rapport with the cleaning staff and had already given them a tip that day for their services during our stay. They totally denied taking it (although they were the only people who had access during the 2 hours we were out of the room) and the manager shrugged his shoulders and said 'it has never happened here before'. Having spent several thousand pounds by staying here over 3 weeks we would have appreciated a better level of service and sympathy to the situation (and perhaps an offer to reimburse!) We are not in the habit of leaving cash in a hotel room, but there are no safety deposit boxes here, and after 3 weeks feeling very comfortable we foolishly had been less cautious than usual.
We will not be staying here again, and my husbands company who has previously used the apartments for other visitors will not either.
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