My parents and I stayed at Westpoint for 3 nights during our stay in London. For a budget hotel, you get what you paid for.
Location: less than 200 meters away from Paddington station, so it was convenient. The Hotel is surrounded by restaurants and souvenir shops. It's also very close to the stops for Tourist Buses.
It's in a (fairly) quiet neighborhood.
Size/Quality of the room: we stayed on the third floor in a small triple room. For three people it was really cramped. It was , the washroom was the smallest I'd ever seen/been to. Still, it had hot water so that was a plus factor.
Breakfast buffet: AWESOME. Cold breakfasts and hot breakfasts were available and there was a great variety of choice. This meal definitely kept us past the noon hour, and we liked it a lot. A definite plus factor.
Security: the windows in the rooms can be opened, but there was absolutely no mesh/security for young ones that climb, or burglars that steal. Also, the cleaning staff did not announce themselves and walked into our room 3 times in a row. A definite negative factor.
Internet access: sorry, folks. No Internet/wifi here unless you are willing to pay 10 pounds a day. It was such a surprising and definitely the most disappointing thing to learn - especially when all hotels/inns/B&Bs we've ever been to keep up to date with technology and this basic service. Another negative factor.
Cleanliness: well maintained, but dated. The floors need updating. But it's pest-free, so there's a positive factor!
Service: was not the greatest. Because we needed to keep in touch with travel agents, we needed to use the complimentary computer of the hotel. But the staff did not care to help us when it came to logging on and/or fixing their computers when they wouldn't work. They did not seem interested in helping at all - no smiles, no apologies, no exceptional customer service that we had experienced in other London public services. They just shrugged and waved off the matter.
All in all, it was a so-so experience. Would I recommend it to people? Not really. You could probably find better.
- Official Description (provided by the hotel):
- Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more less
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- Also Known As:
- Westpoint Hotel London