I went to the Woolpack with friends a few months ago and was really impressed with the food we had. So, today we thought we would go back again as it seemed like a safe bet.
Unfortunately, it felt like a completely different pub. I ordered drinks and food at the bar from a barmaid who barely made any eye contact, just took my money without a word or smile. Not a great start. Someone suggested that they were maybe just stressed because it was Easter but the place really wasn't that busy at all. How hard is it just to be pleasant? I received a poorly poured pint of Guinness and took it back to my table to wait for the food.
When our food arrived, it was again presented without a word (a different waitress this time). No 'Enjoy your food', or 'do you need anything else?' My burger was overcooked and dry.
And - the place smelt awful! Unfortunately I had already ordered our food before I sat down and noticed it.
I don't know what has happened to this bar but it's a real shame. I won't be rushing back.
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