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“Novotel London”

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Novotel London City South
Ranked #268 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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2,088 reviews from our community

Traveller rating
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    1,049
    298
    77
    37
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (162)
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English first
Whaley Bridge, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 November 2013

On arrival we were told we had been upgraded to executive rooms. These were lovely. The addition of a "nespresso" coffee maker, bathrobes, slippers and a free movie would have been fantastic if we had time to use them as we only stayed one night.
The nearest tube station was at 'mansion house' - a good 10 minute walk from the hotel via Southwark bridge.
The only real downside to the hotel was at breakfast. The restaurant area was relatively small compared with the amount of guests the hotel can accommodate, therefore the overspill of guests are escorted to the bar area to dine. Due to our personal situation we requested to wait until a table became available in the restaurant which took about 15 mins. The staff were very understanding about this and apologised a number if times for the wait. The range of food available was superb and the kids especially liked the pancake maker.
The executive room we had was spacious even with the sofa bed pulled out into a double. The bathroom, having a bath and shower over was also very roomy. The bathroom doors open outwards and fold right back, making this room easier to access for guests with mobility issues.
All in all we had a lovely stay in London with the hotel added to the luxury.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kbrownie76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, General Manager at Novotel London City South, responded to this review, 18 November 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Shane Parker General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Largs, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 November 2013

I arrived at lunchtime and my room was ready and available, check-in was a breeze and reception staff were very welcoming. I was given a executive room on the third floor overlooking the car park at the rear of the hotel away from the busy street below. The room was large with a very comfortable bed and sofa, it was super clean and came with a Bose docking station and Nespresso coffee machine. This hotel also supply free WiFi throughout, a feature I look for in accommodation wherever I go, a hotel without free WiFi is like a hotel without hot water. Overall this was one of the best hotels that I have ever had the pleasure of staying in. I would highly recommend to this hotel to anyone planing a trip to London.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weedram1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, General Manager at Novotel London City South, responded to this review, 18 November 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Shane Parker General Manager
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North West England, United Kingdom
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 November 2013 via mobile

My sister, elder daughter & I stayed here for 2 nights. It's a very modern hotel with excellent facilities. The rooms are spotless. There is a coffee. canine and fridge with drinks in it.
The bathrooms are amazing. Wifi all over the hotel. We had cooked breakfasts both morning. There were continental meats, different cheeses, fresh juices, yogurts and fresh fruit available.
There was also a pancake making machine. You were given a newspaper as you went into the Restaurant.

Stayed November 2013, travelled with family
Helpful?
Thank Louisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, General Manager at Novotel London City South, responded to this review, 18 November 2013
"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Shane Parker General Manager
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Penrith, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 November 2013 via mobile

Stayed in a family room. Beds were really comfortable, rooms were super quiet even though the hotel was very close to all attracts, and it was brilliantly refurbished. Just horrendous queues for breakfast.

Stayed October 2013, travelled with family
Helpful?
Thank Juliarachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Novotel London City South, responded to this review, 11 November 2013
Thank you for your review, I'm delighted you had a great stay and look forward to welcoming you back on your next visit.

Kind regards,
Victoria Parry
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lowestoft, United Kingdom
Level Contributor
90 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 November 2013

My wife got a cracking late deal to stay at this hotel in the heart of London. I must say I was pretty impressed as I have spent the same money on a Travelodge in London on a Saturday night. Everything was clean & tidy, staff were courteous & the free wi-fi was great.
I thought nearly £20 was very expensive for breakfast so we walked 5 minutes along the river & visited the Premier Inn for their breakfast at half the price!
Just one complaint. Although the bed was very comfortable 1 thin pillow is not enough & a little mean!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Novotel London City South, responded to this review, 8 November 2013
Thank you for your review, we're glad you enjoyed your stay and appreciate all your feedback.

I hope you stay with us on your next visit to London and we'd be happy to deliver additional pillows if requested.

Kind regards,
Victoria Parry
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel London City South

Property: Novotel London City South
Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Green Hotel in London
#199 Luxury Hotel in London
#244 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Official Description (provided by the hotel):
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 
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Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel

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