We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent rooms, let down by breakfast”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel London City South
Ranked #268 of 1,068 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Watford, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
“Excellent rooms, let down by breakfast”
Reviewed 2 December 2013

This is a great looking hotel with really nice big clean rooms. The staff are all really friendly especially the reception and bar. The only issue is breakfast, I had to wait 25 minutes for a table and it was buffet style so really couldn't understand the hold up.

Room Tip: The rooms at the back have a view of the Shard
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank britsugar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Novotel London City South, responded to this review, 10 December 2013
Many thanks for the review. We always welcome feedback and my team and I are glad that you overall enjoyed your stay with us. I hope we can be part of your future travel plans.
Kind regards,
Victoria Parry
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,111 reviews from our community

Traveller rating
    637
    1,059
    299
    79
    37
See reviews for
1,110
344
80
343
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
france
Level 6 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 December 2013

Stayed there for three nights, got upgraded when we got there to a luxury room (very large queen bed + sofa + tv with all the whatnots + very spacious bathroom with one of the glass wall of the shower who could opacify itself).

The hostel in itself is well managed, very clean, very quiet.

The neighbourhood is really nice : you are located at walking distance of the borough market, lots of restaurants (either for breakfast, lunch or dinner) and pubs. You have the RV1 bus right in front of the hostel (which goes to covent garden), and you're either located within a five-minute walk to the london bridge tube station or the Mansion House station.

You can also easily walk to Saint Paul, along the Thames to the shakespeare's globe or the london eye.

I gladly recommanded this hostel, the best I've been so far in London in the past ten years.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mckay_gunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Novotel London City South, responded to this review, 10 December 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.

Kind regards,
Victoria Parry
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
200 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 2 December 2013

Chose the Novotel as it offered the best deal and was close enough to where we needed to be - turned out to be an excellent decision.
Arrived at Heathrow at 5am - read a top tip on TA re tube travel to London Bridge Station that turned out to be a lifesaver - tube to Green Park - then don't follow signs for Northern Line but rather exit and access the Northern Line from the ticket hall - escalators all the way - no trciky stairs with luggage and a quick transit.
The hotel was just a 5 minutes walk from the tube station...we arrived by 630am but the check in staff were so helpful and let us up to our room straight away..I can't tell you how much difference this makes - after a 12 hour + flight the very last thing you want to do is hang around for hours waiting for your room so we were really appreciative of this kind gesture (Thanks Silvia!).
The room was really nice - we paid a little extra for an Exec Deluxe so had some extra space, comfy double bed with lovely linen and pillows - super clean - big wall mouted TV, Bose docking station, free WIFI, Nespresso coffee maker and an iron and ironing board - everything we needed for a hassle free city break.
Breakfast is buffet style and excellent quality with a vast selection of cooked and continental choices and the service is quick and efficient - it's a bit pricey at 15.95 regardless of what you have - if you just eat a bowl of cereal it's an expensive choice but for the works it's great value and really delicious!
On our last day, we asked if we could have a late check out and they were happy to let us stay until 3pm and even explained about the auto key cut off at 1200 - they simply "cut" another late check out key for us.

All in all - a great little hotel. Good value, great location and excellent staff.

We would definitely be happy to stay here again.
Many thanks

Room Tip: It's central so can be noisy and close to Guy's hospital so you often hear ambulance sirens...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Novotel London City South, responded to this review, 10 December 2013
Thank you very much for your review, I am delighted that you enjoyed your visit and we look forward to welcoming you back again soon.
Kind regards,
Victoria Parry
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 6 Contributor
185 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 December 2013 via mobile

One step up from a Travel Lodge but great location just off London Bridge and reasonably priced. Bar is a bit ropes at night with a few desperadoes but rooms are fine. Nice shower and bathroom. Overall is absolutely fine. Would go back next time I am in London.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stallion20000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Novotel London City South, responded to this review, 10 December 2013
So glad you had an enjoyable time at the Novotel London City South! We very much appreciate the feedback and we hope to see you again soon.
Kind regards,
Victoria Parry
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 November 2013

Lovely hotel, clean, warm, friendly, fantastic shower, comfy bed and good breakfast! Staff very helpful and polite. I stayed in room 231 on 26th November..........my business trip became more pleasurable at this hotel. Would definitely come back!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria P, Manager at Novotel London City South, responded to this review, 10 December 2013
Thank you for your review, I'm delighted you enjoyed your stay and hope to see you again in the near future.

Kind regards,
Victoria Parry
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
London Bridge
Novotel London Blackfriars
Novotel London Blackfriars
#177 of 1,068 in London
2,166 reviews
Southwark
Mercure London Bridge
Mercure London Bridge
#301 of 1,068 in London
1,967 reviews
Southwark
Ibis Styles London Southwark Rose
Show Prices
Show Prices
Show Prices
City of London
Novotel London Tower Bridge
Novotel London Tower Bridge
#237 of 1,068 in London
2,802 reviews
Novotel London Waterloo
#325 of 1,068 in London
2,876 reviews
Southwark
Premier Inn London Southwark (Bankside) Hotel
Show Prices
Show Prices
Show Prices

Been to Novotel London City South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel London City South

Property: Novotel London City South
Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Green Hotel in London
#201 Luxury Hotel in London
#244 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Official Description (provided by the hotel):
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Hotels.com, Ebookers, Odigeo, Priceline, 5viajes2012 S.L., HotelsClick, HotelQuickly, Evoline ltd and Cancelon so you can book your Novotel London City South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing