This is a very well run hotel. All the staff we met without exception were friendly and efficient. Well done to the management. Our check-in was quick and efficient as was our check out. The fitness suite including the Sauna and Steam room were well maintained and spotless.
We only had one towel in our room when we arrived, but despite it being midnight, housekeeping very quickly brought us some more (with a smile and immaculately dressed). The room was too hot and the air-conditioning did not work. We had to open the window to cool it down, but then had to shut it in order to sleep because of the outside noise.
If you have a room at the back of the hotel you will be able to see the Shard (albeit by looking out round the corner slightly from our room 523), we could also see the Gerkin from our room so not too shabby a view
Overall I would recommend this hotel, you can get to the Globe theatre in 3 minutes and also to the river water taxi at Bankside, this takes you straight to Embankment and you are in the heart of LondonMore
- Free Wifi
- Fitness centre