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“Terrible expirience”
1 of 5 bubbles Review of The Ventures Hotel

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The Ventures Hotel
Ranked #1,016 of 1,089 Hotels in London
Prague, Czech Republic
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Terrible expirience”
1 of 5 bubbles Reviewed 16 October 2013

Room was smelly and not clean. Blankets was smelly like you sleep whit all people who was sleep before you in this hotel. Heating does not working and they give you just one smelly blanket.
We payed for room with private bathroom but they give us room with share bathroom without refund, because like receptionist say, there come big group of people that day and they give them all rooms, just this rooms are stay available. We bookend room before one month but that is not important for them. Staff was very unpleasant. They promising that they will solve problem and that manager will talk with us but he never come, and every time when we are go on reception there was new receptionist and we are need repeat all the time what is happen and what we want. Last night receptionist are want that we leave hotel (we come in hotel in 2 a.m.) because if we are not satisfied he can book room to other persons.

Room Tip: Don`t go in this hotel
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emilyPraha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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206 reviews from our community

Traveller rating
    5
    14
    38
    26
    123
See reviews for
47
64
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27
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

Me and my girlfriend booked three nights here as everything else was fully booked. We saw the reviews and we're not expecting a lot. To our surprise, we had an excellent visit! The rooms have everything you need, and comfy beds. The staff were so friendly to us especially the lovely ladies serving breakfast which was also amazing! I could not recommend this hotel more as location is perfect, breakfast was great, staff were so welcoming and I will definitely be staying here every time I come to London. A Big thank you to the Ventures hotel team for making our stay so easy!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Aubrey89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 23 May 2013

Booked this through last minute hotels (will never use that service again) £124.50 for one night in a hotel that I would feel ripped off paying £30 per night. Staff were friendly, but room was in need of desperate decoration, no plug in the wash basin, water took ten minutes to run hot, shower did not drain properly, one towel 3' x 18", one small bar of soap,no telephone in room, curtains hard to draw only just fit the window. The light switch was by the bedroom door none by the bed, no reading lamp. Do I need to go on....................................

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Crossland_1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 12 May 2013 via mobile

We've been in that so called hotel for four nights.
Our room was on the third floor and it was freezing cold. Windows couldn't be closed properly, just thin blankets and a cold heating.
Staff said, maybe they turn the heating on for a few hours after 10pm. but nothing happend.
We demanded more blankets but got only one (for three beds!!) which was dirty.
The sliding door to the bathroom made terrible noises everytime it was moved. So no silent go to the toilet possible.
The firealarm went off, but we couldn't hear it because of no bell on our floor. And since there's no telephone in the room, we had no information. Our luck, it was a false alert.
Go to McDonalds 'round the corner, if you want proper breakfast.
Or stay away from that "hotel" at all.

Helpful?
2 Thank Glenn S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
London
1 review
4 of 5 bubbles Reviewed 4 May 2013

Very good for a couple nights stay. Good staff and service. Access to tube nearby and placez to eat. Was a good prioce range, paid around £70 which is reasonabe in a city like london However, there was no toilet shower divide.





  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Mofasser S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 17 April 2013

stayed at this hotel for one night and it was the most horrible place ever!! the room was dirty, the furniture was old and broken down, the bathroom was a disgrace, and the door to the bathroom could not even be closed shut without waking the whole hotel up.
staff were unfriendly. the breakfast was included but given the state of the room we decided to not have it, we valued our health too much!!!!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vicky1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 25 March 2013

Staff, unfriendly, unhelpful and at times rude. The room, stained and with walls so thin we could hear our neighbours complain 3 doors down. You have to pay up front and there is no cooked breakfast on a Sunday. On the plus side it's in a decent location.

Room Tip: Go to another Hotel.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MontCd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ventures Hotel

Property: The Ventures Hotel
Address: 12-20 Sussex Gardens | Marble Arch, London W2 1UL, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast Kitchenette Restaurant
Hotel Style:
Ranked #1,016 of 1,089 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Ventures Hotel 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Ventures Hotel London

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