Room was smelly and not clean. Blankets was smelly like you sleep whit all people who was sleep before you in this hotel. Heating does not working and they give you just one smelly blanket.
We payed for room with private bathroom but they give us room with share bathroom without refund, because like receptionist say, there come big group of people that day and they give them all rooms, just this rooms are stay available. We bookend room before one month but that is not important for them. Staff was very unpleasant. They promising that they will solve problem and that manager will talk with us but he never come, and every time when we are go on reception there was new receptionist and we are need repeat all the time what is happen and what we want. Last night receptionist are want that we leave hotel (we come in hotel in 2 a.m.) because if we are not satisfied he can book room to other persons.
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- Also Known As:
- Ventures Hotel London