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“Great Location and Friendly Staff”

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Holiday Inn Express London Stratford
Ranked #331 of 1,069 Hotels in London
Certificate of Excellence
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Location and Friendly Staff”
Reviewed 28 November 2013

Stayed here with my 9yr old twins for a family get together, I was paying for my niece's room, which was no problem even though they had not arrived yet. We went out for a meal nearby, and returned for drinks in the lobby bar. My children were quite loud and boisterous, but again no problem to the ever smiling receptionist. The rooms were spotless, plenty of space for four of us in a double with sofa bed, bathroom gleaming and everything you could need was available, including cartoons on tv for the kids. Breakfast was plentiful, with hot and cold buffet options available and a never ending supply of coffee (handy for the hangovers). The location was ideal, close to Stratford International, and of course, the splendid Westfield! All in all, a value for money hotel that I recommend.

Room Tip: If looking for somewhere nearby to eat, go to Dar Marrakesh, great food and great staff.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjgough71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 1 December 2013
Dear Guest,
Thank you for taking time to post your comments regarding the Holiday Inn Express London Stratford on Tripadvisor. We are pleased to hear that you enjoyed the hotel facilities and found our staff friendly. Thank you once again for your review and I hope to have an opportunity of welcoming you back again soon.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
Report response as inappropriate
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849 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
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English first
London, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 21 November 2013

Hotel location is very good for the city center and the stadium. The rooms were nice spacious and clean and the breakfast really "British" scrambled eggs with sausage beans and much more!!! Nice decor in modern style! advised

  • Stayed December 2012, travelled as a couple
    • Value
Helpful?
Thank Ely80Bia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 1 December 2013
Dear Guest,

Thank you very much for reviewing the Holiday Inn Express Stratford and thank you for your kind comments. We are delighted to hear that you enjoyed your stay. We look forward welcoming you again in a near future.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 November 2013

This place was ok, kind of far from central London (about an hour by bus, or 30-40 mins by train). We were able to get a train straight there (with one change) from Heathrow and to Gatwick airports. We were put in a disabled room, which was fine, but it smelled a little bit like urine, and it had dangling cords everywhere, which (naturally) I pulled and set off an alarm.
Its probably a 5-10 min walk from stratford underground station, and there is also a bus right outside the from door that goes to the city.
Buffet breakfast was one of the highlights of the hotel, and what was even better was that you can take it back to your room.
Not romantic, or fancy, or modern but definitely does the job.

Room Tip: Try to ask for a normal room
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melburn82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 1 December 2013
Dear Guest,

Thank you for taking time to review The Holiday Inn Express London Stratford. We are sorry to hear that the room you stayed in did not fully meet your expectations. All our guests’ comments are highly appreciated and it will definitely help us to improve. We are happy to hear that you enjoyed the breakfast and we do hope you will give another chance to welcome you back in the near future.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
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Helsinki, Finland
Level 6 Contributor
210 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 19 November 2013 via mobile

While usually avoiding chain hotels, this was a comfortable exception, booked by my friend.

Handy location from Standsted, only 5 min walk from the bus stop. Hotel is basic, but spotless, with a kind service. Versatile breakfast. Price-ratio very good for LDN.

Westfield, big shopping centre is place for a shopaholics. Also intresting Moroccon&Lebanese restaurant nearby. Underground to the Oxford street takes around 20min.

Plus; they said that children under 16 stay for free!

Stayed November 2013, travelled with friends
Helpful?
Thank File101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 20 November 2013
Dear Guest,

Thank you for taking time and sharing your recent experience at the Holiday Inn Express Stratford. We are delighted to hear that you enjoyed your stay and we fulfilled your expectations. I agree with you that the hotel is conveniently located for travel to and from Stansted Airport particularly with the 24 hour direct link coach stop only a five minute walk away. The transport links to central London and other key attractions are fantastic as well!

We look forward welcoming your friends and you in the near future!

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 November 2013

For the room charge we paid - couldn't fault this hotel. It was clean, comfortable and all the staff were friendly and helpful. Nice sized room with lovely crisp linen and towels, not a spec of dust. We were on the high street side but we slept really well and the traffic noise did not affect us. Lots of choice at breakfast, ok only a limited amount of hot food but was constantly being replenished. Well done HI Stratford - made us very comfortable!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carrowline48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 20 November 2013
Dear Guest,

Thank you for taking time to post your comments regarding the Holiday Inn Express London Stratford on Tripadvisor. We are pleased to hear that you enjoyed the hotel facilities and found our staff friendly. Thank you once again for your review and I hope to have an opportunity of welcoming you back again soon.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level 5 Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 November 2013 via mobile

If you want a reasonably priced room in this area of London, this is not bad at all. The rooms are fairly spacious and the hotel is well maintained. The bathroom only has a shower and an all purpose soap/shampoo/body wash dispenser. But the towels are large and thick! I've had a lot worse in smarter more expensive places. Breakfast is ok but you eat it in a canteen atmosphere, some of us had to virtually sit in reception. If you need to be here on business this is fine and only 6-7 minutes walk from the Westfield centre with restaurants and shopping

Stayed November 2013, travelled on business
Helpful?
Thank Doremouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 20 November 2013
Dear Guest,

Thank you for taking time to review The Holiday Inn Express London Stratford. We are happy to hear that you had a pleasant stay and enjoyed the hotel facilities. We look forward to welcoming you back.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level 6 Contributor
131 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 5 November 2013

Stayed at the Holiday Inn Express, Stratford for a 3 night business / leisure trip in October 2013. The hotel is conveniently located just a five minute walk from Stratford Station (train, underground, DLR and bus depot), and particularly well connected to Central London by the Central Line Underground.

Upon arrival the staff were very friendly and welcoming and the check-in process was efficient. The request for a rear facing quiet room was also met. The room was spacious, clean and well serviced. The beds were comfortable, with nice duvets, fluffy pillows and afforded a great night's sleep. There was also a double sofa bed in the room.

The bathroom was also very clean and spacious and we had a room with a very effective shower. Shower gel, shampoo and hand soap are available in dispensers.

Tea and coffee making facilities were in the room and a nice coffee lounge was available near the lifts on our floor, offering further supplies of tea and coffee and a comfortable place to sit.

The breakfast was fairly standard and comprehensive, with a small supply of hot items (scrambled eggs, sausages and baked beans), cereals, bread, rolls and toast, cheese, sliced meats, fruit and yoghurt. More than enough to set one up for a busy morning in London!

Would I return or recommend this hotel to my family and friends? Yes, highly likely!

Room Tip: If you are looking for a quiet sleep, then ask for a rear facing room!
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimC108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 20 November 2013
Dear Guest,

Thank you very much for reviewing the Holiday Inn Express Stratford and thank you for your kind comments. We are delighted to hear that you enjoyed your stay. We look forward welcoming you again in a near future.

Best Regards,
Edita Matuleviciute
Management Team
Holiday Inn Express Stratford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express London Stratford

Property: Holiday Inn Express London Stratford
Address: 196 High Street, London E15 2NE, England
Phone Number:
Region: United Kingdom > England > London > East End / East London
Amenities:
Business Centre with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#84 Best Value Hotel in London
#304 Family Hotel in London
#358 Romantic Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express London Stratford 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to Holiday Inn-Express London-Stratford Hotel. Located just 7 minutes walk from Stratford Station, with great links taking you to O2 Arena, Excel Exhibition Centre & Canary Wharf in just 15 minutes. Central London, The City & West End, are easily reached by Central and Jubilee tube lines. Express by Holiday Inn London Stratford is situated in the heart of East London, site of the 2012 LONDON OLYMPICS. Stratford Regional and International Station with the Eurostar Rail Link is due to be opened in Sep 2011. Stratford has excellent connections, making it easy to get to Holiday Inn-Express London Stratford. The hotel is 3 miles from A13 with its excellent links to A406 North Circular Road, A127, M25 & M11. Proximity of London City Airport via Docklands Light Railway and Stansted Airport via National Express Coach makes Holiday Inn-Express London Stratford an ideal base for business or pleasure. Complimentary Express Hot Breakfast is served every morning in our Great Room. Evening meals are served Monday-Sunday 18:00 22:00. Car Park booking is FIRST COME FIRST SERVE only. Charges £20 PER NIGHT PER CAR. ... more   less 
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Also Known As:
Holiday Inn Express London Stratford Hotel London
London Holiday Inn

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