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“Excellent stay”

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Premier Inn London Southwark (Bankside) Hotel
Ranked #127 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 22 April 2014

This is a great Premier Inn. A good size with very helpful staff; brilliantly located and near Borough Market. The rooms are very good and there is an adjoining Inn and other restaurants nearby so there's no problem about finding a place to eat. There is really very limited parking for cars but that's the only negative thing to say about this hotel

  • Stayed: April 2014, travelled with family
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Thank Stephen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded 23 April 2014

Thank you for taking the time to leave your feedback on your experience with us here at Premier Inn London Southwark Borough Market. I'm pleased to note that overall you had an enjoyable stay with us and that the service from our team met your expectations.

In regards to our car parking facilities, our site is small and unfortunately we do have limited spaces for parking. Spaces for car parking are available on a first come first serve basis - to avoid future disappointment it is recommended that you check in and secure your parking space early in the day. Failing this, upon request we are also able to provide you with the nearest parking facilities.

I look forward to welcoming you back to the hotel the next time you are in London.

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662 - 668 of 1,265 reviews

Reviewed 19 April 2014

Just returned after 4 night stay in hotel. Location is amazing with Tate Modern, Globe Theatre, Borough Market and Golden Hinde within 5 minutes walk. Views from Southbank are amazing. Easy walk to London Bridge Tube Station with 5 & 7 year old. Hotel staff are friendly, relaxed and keen to help. Wonderful base for a family holiday to explore London.

  • Stayed: April 2014
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2  Thank GJII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded 23 April 2014

Thank you for writing a review for Premier Inn Southwark Borough Market. We're delighted that you found our hotel to be perfectly located for sightseeing and that you found our service to meet your expectations! We look forward to welcoming you back to our hotel in the near future.

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Reviewed 18 April 2014

I've stayed here many times for business and pleasure. Once again an easy and friendly stay.
The great advantage that this Premier has is that it is so central for The South Bank and all that has to offer. Borough Market on your doorstep.
The other is that it has a car park! Quite quiet at night too for Central London.
It seems that travellers from all over the world manage to find it nowadays. A family from Boston were checking in as I left. Perhaps that's why the cost is a little higher than your average Premier.
Worth it for the convenient location though.

Room Tip: Get a room away from the lift.
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  • Stayed: April 2014, travelled with family
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Thank TheCursedVagrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded 23 April 2014

Thank you for taking the time to leave your feedback in regards to your stays at Premier Inn Southwark Borough Market. We're pleased to note that you always find us friendly and our location convenient! We look forward to welcoming you back to the hotel soon.

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Reviewed 16 April 2014

Premier Inn southwark, is an excellent hotel in a great part of London. Staff are very friendly, bed comfortable, rooms quiet. Nothing not to like apart from it is a Little over priced for a budget hotel at £130 per night room only.

  • Stayed: April 2014, travelled with friends
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Thank TillyandBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded 18 April 2014

Thank you very much for taking the time and the trouble to write a review for your stay at Premier Inn London Southwark Borough Market.
We are glad to hear that overall your stay with us way enjoyed.

In regards to our rates, all pricing is finalised through our head office and one of the main contributors in this is our great central location-, which I am sure you can agree on.

Thank you once again and we hope to bee seeing you again soon

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Reviewed 14 April 2014

This is a little gem in the heart of tourist London. The Golden Hynd is just round the corner as is Borough Market - well worth a visit (open on Thursday - Saturday). We chose this hotel as it was close to the Jubilee line and we were in London for an O2 concert and had no idea of what was near this hotel, so it was a great surprise for us. The Tate Modern is also a few minutes walk away.

Our room was great - not quite a big as new Premier Inns, but bigger than many London hotels. We didn't eat in the adjoining pub as there were so many restaurants nearby and also the market food! The girls in reception were friendly and helpful. We really can't fault this hotel and have already booked to stay there for next year's concert (Country 2 Country).

  • Stayed: March 2014, travelled as a couple
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1  Thank Frissels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded 18 April 2014

Thank you for taking the time to write such a positive review for Premier Inn Southwark Borough Market. We're extremely pleased that you had an enjoyable stay with us and you found the location here be perfect for your trip to London.
I am happy to hear that you plan to return, I look forward to welcoming you back to the hotel soon.

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Reviewed 6 April 2014

I have stayed in a large number of premier Inns and one thing that you can always say is that you can easily forget where you are as they all look the same. A benefit of this though is that you know what to expect.

Not so with the Premier Inn at Borough Market. This hotel has been very tastefully adapted from an old English supply yard with the appropriate styling of the building exterior and the very fitting English pub attached.

Breakfast was good but yet again I was refused milk from the kitchen. Come on folks! It's not that hard and NO, the milk in the coolers for the cereal is NOT cold enough.

Water pressure in the shower was okay but not amazing and London water unfortunately always leaves me feeling like there is still a film of something on my skin.

Overall, this is a great little hotel and would highly recommend it. You can easily walk along the south bank of the Thames and in close walking distance of the the Tate Modern, The globe Theatre and National Theatre as well as Westminster and the London Eye.

  • Stayed: March 2014, travelled on business
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Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded 12 April 2014

Thank you for taking the time to write a review for Premier Inn Southwark Borough Market. Your feedback is greatly appreciated. On this occasion, we're pleased that our hotel environment and its location managed to meet your expectations.

In regards to your experience at breakfast, I do apologise - the Anchor pub is an independent, privately owned business and this entails that we have no control over their staff or their facilities. We are affiliated with them in the sense that they have only agreed to serve our breakfast for our guests, the ingredients of which we supply them with. Any product owned by the Anchor pub is subject to the discretion of the Anchor management and staff.

We further apologise in regards to the water pressure you experienced in the shower. Our site is quite old and although Premier Inn strives to continually improve its plumbing facilities, some of the older plumbing is still maintained. We will endeavor to pass your comments onto our maintenance team and members of management.

We hope we have the pleasure of welcoming you back to our hotel in the near future.

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Reviewed 6 April 2014

Location is 100% could not ask for more.
However, the bathroom wash basin was badly cracked, the shower ceiling was covered in Mildew and the room above had very squeaky floorboards.
I commented at reception on leaving that the room was not up to standard.
I received an e-mail very quickly from the management expressing their regret that my stay was not what it should have been and gave a generous refund.
Would stay again just for the response alone.

  • Stayed: March 2014, travelled with friends
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Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PISouthwarkBM, Manager at Premier Inn London Southwark (Bankside) Hotel, responded to this reviewResponded 9 April 2014

Thank you for taking the time to write a review for Premier Inn Southwark Borough Market. Your feedback is very important to us as it helps us to continually improve our service and standards. I'm sorry to hear that on this occasion the room was not up to our brand standard. As part of our brand standard, our rooms are subject to frequent checks by members of management to ensure that they meet standards as outlined by our policy. Your feedback is very much appreciated as it highlights that more frequent checks are required.

I'm pleased to hear that our management dealt with the issue quickly and honored our Good Night Guarantee policy. We look forward to welcoming you back to the hotel soon.

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Additional Information about Premier Inn London Southwark (Bankside) Hotel

Address: 34 Park Street | Bankside, London SE1 9EF, England (Formerly Premier Inn London Southwark (Borough Market) Hotel)
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#101 Family Hotel in London
#140 Romantic Hotel in London
Price Range: £99 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Southwark (Bankside) Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Sample foodie treats down the road at Borough Market or take in the view from London Bridge ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Southwark Hotel London
London Premier Inn

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