Natwest had bank problems last night. Tried to stay here. Only had my natwest card on me. Wasn't working. Tried everything in front if them - even online banking. No luck. Wouldn't let me stay. Had to go to cash machine with my natwest card but then that didn't work.
I am a business man and was in London on business. It was late. I didn't have anyone to contact and was stuck. Silly me should have had spare cash I know - but that's not the point.
Without payment they were happy to have me sleep on the street.
Took over an hour at reception. Wouldn't even let my wife pay over phone by card for me as we had to phone here.
Eventually was paid by her having to go to her friends to get them online banking who use a different bank to transfer payment to a hotel account.
My god - this wasn't £5000 a night. This is like £80!
The back clearly had problems and I am on business - not some tramp trying to stay for free.
They should have been more helpful.
Saw them for what they were when things went wrong that is for sure.
Money grabbing cold hearted business.
Will stay elsewhere in future!
- Official Description (provided by the hotel):
- The Chamberlain Hotel is your 'home away from home' in the centre of London. It is conveniently situated just North of Tower Bridge and is a short stroll to many of London’s world-famous tourist ‘hotspots’. Due to its City district location, it provides convenient access to the central business district for our business clientele. At The Chamberlain Hotel our rooms all have a welcoming feel as well as a sense of style. So no matter which room type you choose, you will feel comfortable in every space. All our stylish bedrooms combine luxurious home comforts with well-designed work essentials such as data connections & business facilities. Our objective is to give you somewhere away from the bustle of London, where you can retire, relax and reinvigorate. Hide among the bubbles in your marbled bath or simply pull your Egyptian cotton and feather duvet over your head and drift gently to sleep. The Chamberlain Restaurant is a multitude of textures and complementary tones, a perfect blend of past and present. Offering a finest selection of British modern dishes, it puts the accent on the seasonal ingredients. Discreet, personal service and a well-stocked wine cellar complement the experience.The Chamberlain Restaurant & Bar offers you another way to unwind, with a venue that ensures a relaxing atmosphere, stylish décor ideal for a business lunch or a dinner with friends. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Prestigia, Ebookers, HotelsClick, Evoline ltd and Cancelon so you can book your Chamberlain Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Chamberlain Hotel London