Albeit the initial girl on reception was very polite and handled my check in well. It soon went downhill.
The rooms are in need of some updating, the bathroom was dirty and the toilet flush didn't work, the bath drain was blocked and after a shower I was pretty much having a bath.
The room service which we ordered, the dirty plates were still there when we came back in the evening.
When we turned the air condition on, it made a huge racket which was unbearable, we went to reception to see if they could have a look at it, and all they said was "no we can't do that" and then I was told if I didn't like the noise I should turn it off or fix it myself.
The breakfast...although plenty of choice, we were sat down for 20 minutes before anyone came over and asked us for our order, even then we had to ask 3 times for anything we wanted.
I won't be staying here again, paying 180 pounds a night is definitely not worth the service offered.
- Official Description (provided by the hotel):
- The Chamberlain Hotel is your 'home away from home' in the centre of London. It is conveniently situated just North of Tower Bridge and is a short stroll to many of London’s world-famous tourist ‘hotspots’. Due to its City district location, it provides convenient access to the central business district for our business clientele. At The Chamberlain Hotel our rooms all have a welcoming feel as well as a sense of style. So no matter which room type you choose, you will feel comfortable in every space. All our stylish bedrooms combine luxurious home comforts with well-designed work essentials such as data connections & business facilities. Our objective is to give you somewhere away from the bustle of London, where you can retire, relax and reinvigorate. Hide among the bubbles in your marbled bath or simply pull your Egyptian cotton and feather duvet over your head and drift gently to sleep. The Chamberlain Restaurant is a multitude of textures and complementary tones, a perfect blend of past and present. Offering a finest selection of British modern dishes, it puts the accent on the seasonal ingredients. Discreet, personal service and a well-stocked wine cellar complement the experience.The Chamberlain Restaurant & Bar offers you another way to unwind, with a venue that ensures a relaxing atmosphere, stylish décor ideal for a business lunch or a dinner with friends. ... more less
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- Also Known As:
- Chamberlain Hotel London