The rooms are very awkward and tiny (though they're very clean). During the first half of our stay, we got one in the back and with no view (contrary to what was promised - even after I had called them up earlier to confirm a room with some front view). Can understand that everyone wants a front view - but why promise something if you can't deliver?
Beds were comfortable.
The staff at this place was not very helpful, to say the least. Requests from us to help with luggage, or to change our room to ground floor, or even for a small thing as helping with our laundry - were ignored and needed reminders.
Bayswater station is nearby, so that's good. Also, there are some good places to get breakfast or "tea", which is very convenient before you head off for the London tours.
- Official Description (provided by the hotel):
- Grand Plaza apartments give you the independence and catering flexibility of your own home together with the comfort and service of a 4* hotel. Think of us as your home, but with cleaning, catering, porters and reception staff thrown in. Serviced apartments are the new direction for the hotel industry. They provide a ready made home rather than a ready made room. Each apartment has its own fully equipped kitchen. You choose whether to enjoy your own home cooking or try the Grand Plaza Breakfast or visit one of the myriad of restaurants within walking distance of the Hotel (or heat up a takeaway!) Grand Plaza is the largest Hotel/Apartment complex in Bayswater. We won the 2009 award for best serviced apartments in London as a result of votes from the readers of Business Destinations Magazine. We accommodate more people each day (tourist, leisure, romantic and business) than any other Serviced Apartment Hotel in the area.We are located in the centre of the West End overlooking the precise type of garden square which Hugh Grant and Julia Roberts climbed into in the Golden Globe nominated film, Notting Hill! We look forward to providing you with a home in central London. ... more less
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- Also Known As:
- Grand Plaza Serviced Apartments Hotel London