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“Ideal location for a city break.”
Review of Abbey Court Hotel

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Abbey Court Hotel
Ranked #855 of 1,078 Hotels in London
Reviewed 14 December 2013

Had a lovely few nights at the Abbey Court hotel. I was a little worried by some of the reviews but I have to say it was clean, the staff were friendly, it was ideally located for our trip to winter wonderland and for the cost were were more than happy. The only little drawback was that the bathroom was tiny with only a shower (which was not that great). Can't comment on the breakfast as we ate at the cafes up the road which were better value! Would use the hotel again.

  • Stayed: December 2013, travelled with family
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Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hotel, responded to this reviewResponded 15 December 2013

Dear guest,
We appreciate your review and looking forward to welcoming you again in a near future.
Wishing you a great day

Best regards,
Abbey court & WestPoint Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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215 - 221 of 534 reviews

Reviewed 1 December 2013

Abbey hotel is Well located, all places are very clean and crews were very professional with a peasant attitude. WE were previously informed that Breakfast was not included, we took the decision to pay it separately and was a fair one and the dinning facility is very appropriate..
Some rooms are really small however we were aware of that.

Room Tip: There are some rooms that have been recently renovated.
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  • Stayed: November 2013, travelled with friends
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1  Thank Nogueirafilho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hotel, responded to this reviewResponded 3 December 2013

Dear Guest,
We are happy to hear that you enjoyed stay in our hotel.
Your positive review persuades us to provide service even better.
Thank you for your feedback and we are looking to see you again in a near future.
Best regards,
Abbey Court Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

This hotel is located in Central London, 1km about away from Oxford Street! It is probably the cleanest hotel i have ever visited in the UK! Everyday, your room is cleaned up! The staff is very polite and always happy to assist you on anything you may require! Even if you need a taxi they can call up for you and inform you for the price before booking it! The breakfast is not included in the price but if you want there are around cafes that you can grab a cup of coffee and a snack! Otherwise you have to pay GBP7,50 for the breakfast buffet! Paddington station is very close to the hotel.

Stayed: November 2013, travelled solo
Thank Stelios_Lymbouras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hotel, responded to this reviewResponded 18 November 2013

Dear guest,
Thank you for posting a positive and great review, we are happy that you enjoyed your stay. Looking forward to welcoming you again in a near future.

Best regards,
Westpoint & Abbeycourthotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2013

I come to London every 3 months for work and have been staying at Abbeycourt for the last three years. It's a great place, great location. Very helpful staff, there are usually new faces when I come but they are always welcoming and friendly. Lots of changes in the last year including a new breakfast which is great and better wifi connections - for me it's a great budget base for my business needs.

  • Stayed: October 2013, travelled on business
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2  Thank Herb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hotel, responded to this reviewResponded 21 October 2013

Dear guest,

Loads of guests are staying here for work and the Wi-Fi connection is at its strongest. Thank you for writing a review and it is a pleasure for reception team to help out at any time.
Looking forward to welcoming you again

Kind regards,
Abbey court & WestPoint Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

I had two nights here, and found the staff to be very helpful and friendly. The location was fantastic, close to two tube stations, and with some really good cafes and restaurants in London Street and around Paddington station. The room was spotless, my bed was comfortable and I had lovely hot water for the shower. I had one buffet breakfast, fairly standard offerings. For the price, this hotel is good value in London.

  • Stayed: October 2013, travelled solo
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1  Thank MermaidSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hotel, responded to this reviewResponded 18 October 2013

Dear guest,

Thank you for sharing a comment about you stay and we are very happy to be welcoming you again soon.

Best regards,
Abbey court & WestPoint Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2013

Must be one of the worse hotels, I have ever stopped in, in my life, having made a booking and needing to amend the dates, by cancelling one night over the phone this was all ok, until I arrived and was charged for the extra night due to the cancelation policy, but I think the biggest problem is the rude reception staff, I understand the city of London has multi nationality's working and visiting the city, but to stand there and be told that they are unable to understand an English man on the front reception was I thought was an insult. But you now the saying pay peanuts you get monkeys, the reception with its water feature looks all very well, the rest of the building is a shambles, room was that small I had to shuffle between the bed and wall to enter the room, the toilet and shower must have been designed for a cat ! absolutely ridicules, and for the location on the main bus and taxi route to and from Paddington Station avoid this poorly run hotel, had better rooms in a hostel and there must be better run hotels in and around the area,

Room Tip: stay at another hotel as the rooms are very small
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  • Stayed: August 2013, travelled solo
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1  Thank sarah m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

Stayed late September 2013 for 2 nights. Room rate acquired via booking.com seemed pretty good value for what else was on offer around this area (very close to Paddington station/ Heathrow Express) - i.e. only a few pounds more than other establishments that were getting really really bad reviews. Hotel itself was clean and rooms were on the small side but comfortable and had all the basic equipment. Staff were regularly cheerful, polite and helpful. Would be happy to stay again for a few nights.

  • Stayed: September 2013, travelled solo
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Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hotel, responded to this reviewResponded 3 October 2013

Dear guest,
We are delighted that you had an enjoyable stay in Abbey Court & Westpoint Hotel. We are looking forward to welcoming you again in a near future, wishing you a great day and thank you for sharing a review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Abbey Court Hotel

Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Region: United Kingdom > England > London
Amenities:
Restaurant
Hotel Style:
Ranked #855 of 1,078 Hotels in London
Price Range: £58 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Abbey Court Hotel 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Abbey Court Hyde Park Hotel London
Abbey Court Hyde Park London

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