We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Surprise”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express London - Park Royal
Ranked #219 of 1,068 Hotels in London
Certificate of Excellence
Vancouver, Canada
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice Surprise”
Reviewed 27 February 2014

Not the location I would have initially chosen for the stay in London. But the staff was exceptional, breakfast was included and very delicious. Stored our luggage while we went into the Center of London for a few hours, arranged our taxi to Heathrow Airport (flat rate). Very clean and comfortable, and quiet street. Internet was free.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcia13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review, 22 April 2014
Dear Marcia13,

We hope you had a nice time visiting London, I am happy that the team at Park Royal was up to your expectations and provided you the service that you were expecting,

If you consider coming back to London in the near future, please let us know direct , we will be more than happy to welcome you back in our hotel

Kindest Regards

Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

952 reviews from our community

Traveller rating
    361
    447
    106
    24
    14
See reviews for
288
299
60
124
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nottingham, United Kingdom
Level 6 Contributor
201 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 27 February 2014

We stayed for four nights in February. The hotel was very clean and staff were both polite and helpful. The hotel is ideally situated adjacent to the tube station, and there was no road or rail noise. Breakfast was adequate and the parking at £10 per night was a little steep. However, overall it was good value and well worth considering if looking for a London based hotel.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Notts01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeepakVaid, General Manager at Holiday Inn Express London - Park Royal, responded to this review, 4 March 2014
Dear Notts01,

Thanks for your 4 star rating on your experience at the Holiday Inn Express London - Park Royal.
We always look forward to hearing feedback on guest experience at our hotel as this help us improve the service we offer our guests. I am glad that we where good value for your stay. Your comments have been passed to the team and we look forward to welcoming you back to the hotel in the near future.

Warmest regards

Scott Rankin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 February 2014

We normally use the Ramada Encore London West as a base for our 3 or 4 annual family trips to London but, on this occasion, due to the Ramada deciding to increase a rate quoted a day previously and the fact that it is currently akin to a giant building site, we decided to give the HI Express Park Royal a go. We'd noticed it on previous visits and, as we only really use the hotel for sleeping, showering and breakfast, we thought we'd try it instead. Their rates were less expensive (even with car parking costs added) so we weren't really expecting much but we were pleasantly surprised. Hotel was clean and well maintained and front of house staff were efficient, polite and attentive. Room and shower room and toilet were basic, but very clean, comfortable and of a decent size. A big plus is also it's proximity to North Acton tube station but we also expected it to be very noisy as a result. It wasn't. The room was soundproofed so well we didn't even hear the trains and the bed was very comfortable. Free WiFi was also a good touch as was the free buffet breakfast. The breakfast was a little basic and not as good as the Ramada but then again it was free and saved us £33 that we would otherwise have spent. Glad we tried it as it dispelled some our beliefs that budget hotels scrimp on the quality of product and service. Will definitely be returning on our next trip to London. Overall great value.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank clivusndiggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeepakVaid, General Manager at Holiday Inn Express London - Park Royal, responded to this review, 4 March 2014
Dear clivusndiggs,

Thanks you for your 4 star rating on the Holiday Inn Express, London - Park Royal. I am glad to hear that the hotel surprised you on delivering great service against the Ramada Encore. Holiday Inn Express delivers service that is simple, smart and spot on. Your feedback has been passed to the team at Park Royal and we all look forward to welcoming you back to Holiday Inn Express.

Warmest regards

Scott Rankin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hull
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 February 2014 via mobile

My family and I (2 adults, 1 child) visited in the February half term for a holiday visit to London. The hotel was a typical holiday inn express, clean, tidy and functional. The family room was of adequate size with a two double beds (one of which was a sofa bed) TV and a compact bathroom with shower - admittedly there's not a lot of space to store clothes but suffice.

The price and location where good, with a two minute walk to north acton station - then a 15 minute tube ride into Central London and at £65 per night with breakfast, it was ideal. Around the hotel there's not a great deal to do, a small pub across the road is handy and reasonably priced for London. Tesco express also comes in useful too. All in all a good solid budget hotel perfect for a day or two sight seeing.

Stayed February 2014
Helpful?
1 Thank Paulh4Hull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeepakVaid, Deputy General Manager at Holiday Inn Express London - Park Royal, responded to this review, 1 March 2014
Dear Paulh4Hull,

Thank you for your wonderful review and your kind recommendations.

It’s always a pleasure to receive such a positive feedback, which will be shared with the entire team.

We are already looking forward to welcoming you back soon.

Regards
Deepak Vaid
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 February 2014

We have ben here in the month of May 2013. Hotel is strategically located within 4 min of walking distance from North Acton, London tube station. Rooms were clean and tidy. Hotel prmises is good. Internet acess was also free and good. Value for money hotel for them who will be mostly traveling by tube during their stay in london.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swapnil_mule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeepakVaid, Deputy General Manager at Holiday Inn Express London - Park Royal, responded to this review, 1 March 2014
Dear swapnil_mule,

Thank you for your lovely comments. It was a pleasure to have you with us.

Your comments have been passed to the team who was thrilled to learn that you had a great time with us.

We are already looking forward to welcome you back, in a near future.

Regards
Deepak Vaid
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamworth, Staffs
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 February 2014

Excellent budget hotel. Good value for money-especially considering London prices!!!
We arrived early-before check in time, the reception staff were friendly & happy to book us in if there was an available room (which there was).
Our room overlooked the tube station at the rear of the hotel, we weren't bothered by noise of the trains. In fact we commented on how quiet the hotel was and it wasn't until next morning that we realised how many people were actually staying there as it seemed so quiet!!
The room was more than adequate, very clean, we only stayed over night so there wasn't an issue over storage space.
Breakfast was included in the price. We thought the food was fine, plenty of choice, all the hot dishes were just that "hot".
The location was excellent for getting into London, right next to the tube, will definitely use again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tamwolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeepakVaid, Deputy General Manager at Holiday Inn Express London - Park Royal, responded to this review, 1 March 2014
Dear Tamwolf,

Thank you for your brief summary about your recent visit and we are very happy, that The Holiday Inn Express London - Park Royal with its facilities and services were up to your satisfaction and that you enjoyed your stay.

I am proud to say that the team here at Park Royal focuses on first class service and attention to detail.

We hope to have the opportunity to welcome you back in the nearest future.

Regards
Deepak Vaid
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level 4 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 February 2014

We were three females in a small but clean room. Only 4 hangers but you could ask for 1 0r 2 more. No amenities. Water in shower ran very hot and very cold. Breakfast was fine. Internet access was good. Location was ok. Short walk to the tube. We took the train from Gatwick. Very easy but lots of stairs so light luggage recommended. Tesco, coffee shop and pub near by. Staff was ok.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdhl100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review, 19 February 2014
Dear kdhl100,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room layout prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Holiday Inn London - West
#271 of 1,068 in London
643 reviews
Show Prices
Show Prices
Show Prices
Hammersmith / Fulham
Holiday Inn Express London - Hammersmith
Shoreditch
Holiday Inn Express London City
Clapham / Battersea 
Holiday Inn Express London Wandsworth
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express London - Park Royal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express London - Park Royal

Property: Holiday Inn Express London - Park Royal
Address: Victoria Rd | North Acton, London W3 6UP, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#70 Best Value Hotel in London
#225 Romantic Hotel in London
#234 Family Hotel in London
#328 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express London - Park Royal 3*
Number of rooms: 108
Official Description (provided by the hotel):
Enjoy a warm welcome and excellent transport links at the Holiday Inn Express London-Park Royal hotel. A modern, 5-story hotel with striking blue-and-white facade, Holiday Inn Express London-Park Royal is just 2 minutes' walk from North Acton Underground station for speedy links to central London and Westfield Shopping Centre. Friendly staff are waiting to greet you in our stylish Lobby, just 40 minutes by Tube from Heathrow Airport. Host business events for up to 60 delegates in one of Holiday Inn Express London-Park Royal's 3 naturally lit meeting rooms and check email anytime via FREE wireless Internet. We're located in the Park Royal Business Centre, home of Carphone Warehouse, and 3.5 miles from major conferences and exhibitions at Wembley conference centre. Westfield London, a 5-minute Tube journey from the hotel, is Europe's largest urban shopping centre with hundreds of designer shops, a cinema complex and many restaurants serving everything from Oysters to Mexican street food. It's 20 minutes to central London for Oxford Street shopping, West End theatre and world-famous attractions like the London Eye. Plan a day's sightseeing over FREE hot buffet breakfast selection at Holiday Inn Express London-Park Royal's open-plan Great Room. In the evenings you can watch live sport on the plasma TVs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Priceline, Hotels.com, Ebookers, HotelsClick, HotelQuickly, Evoline ltd and Cancelon so you can book your Holiday Inn Express London - Park Royal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express London-Park Royal Hotel London
Holiday Inn London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing