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“Good place in a strategical position”
Review of Grantly Hotel

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Grantly Hotel
Ranked #659 of 1,069 Hotels in London
Cascina, Italy
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good place in a strategical position”
Reviewed 10 July 2013

The hotel is situated in Shepherd's Bush Green: so it is just a short walk away from the tube station; moreover, the bus stop is practically in front of the hotel itself. So, it is definitely well-connected to the city centre.
I stayed in a single room which was large enough for me. A good thing is that all rooms are en-suite. My 3 over 5 rating about sleeping was not due to noises: it was just the fact that the window's curtains let the light in, so I woke up early.
Finally, I would definitely this hotel to anybody who is planning a visit to London.

Room Tip: Some people in the Internet say that rooms facing the front are quite noisy. Mine was facing the bac...
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giorgi_enrico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansour N, Front Office Manager at Grantly Hotel, responded to this review, 7 October 2013
Dear Giorgi,

Thank you for staying with us, your comments are precious to us as it will be taken as an advise to look into that particular area to avoid any inconvenient to other guests.


Kind regards
Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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346 reviews from our community

Traveller rating
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    24
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112
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
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English first
Abuja, Nigeria
Level 2 Contributor
4 reviews
4 hotel reviews
Reviewed 28 June 2013

I loved this lovely clean hotel.I spent six nights there and staff were helpful.it was abit difficult locating the hotel cos its said shepherds bush green instead of the hotel is located opposite the green park in shepherds bush.The hotel needs to be described better.Breakfast was good but same thing everyday(toast,tea or coffee,juice,cereal and orange juice).Toilet was abit cramped though like a match box.Finally,I would recommend this hotel any day and I would stay here again.For single use,take room 23 or 31(attic room,though).Thank you grantly hotel.

Room Tip: Take room 23 or 31 for single use.It's quiet and clean but small.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aisha1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansour N, Front Office Manager at Grantly Hotel, responded to this review, 7 October 2013
Dear Aisha,

Thank you for being with us and also would like to thank you for your precious time to write about our hotel. Your comments are the resource for us to improve our quality in the services which we provide.

We look forward to welcome you again,

Kind regards
Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2013

We had a great stay at The Grantly Hotel. We were attending the Rick Springfield concert at the O2 Empire, and it was perfectly situated. Seconds away. The room was well kept if small and we were impressed there was a fridge as well. The shower room was admittedly tiny but sufficed. Breakfast was lovely although it would be an idea to explain the set-up and ask if guests wanted an egg before dishing it up! The staff and guests were all so friendly. Would definitely stay again.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SharonRS123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansour N, Front Office Manager at Grantly Hotel, responded to this review, 7 October 2013
Dear Sharon,

Thank you for being with us for the Concert. We hope that you enjoyed your stay with us. Thank you for your ideas, we shall definitely look into this matter while serving the breakfast.

Your comments are very precious for us to improve our quality in our services.

We hope to look forward to welcome you again may be for the next concerts.

Kind regards
Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2013

First impressions were ok, but room was not overly clean, bathroom cramped. Very noisy at night due to draughty windows . Staff were not friendly and hardly spoke English . We were thinking it was bearable for the price until we went for breakfast , what a joke! A hard boiled egg shoved under our noses when we hadn't even specified a choice, limited toast and a selection of plastic cheese and jams. Stewed tea and coffee. Hardly much effort put in here! All served by staff who didn't speak a word of English !

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jules1234569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansour N, Front Office Manager at Grantly Hotel, responded to this review, 7 October 2013
Dear Jules,

Thank you for being with us and sparing your precious time to write about our hotel. Your comments are important for us to improve our quality in the service we provide. Your comments will be taken as an advise to get our staff members trained and to set up the breakfast menu.

Kind regards
Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these London hotels

Lagos, Lagos, Nigeria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2013

A surprisingly good budget hotel. The room was small but it was clean and the bed - although firm - was very comfy for a one night stay. 5 minutes walk from the main Shepherds Bush tube station and about 10 to a huge Westfield shopping mall. It's not 5 star but it's good value for the price and I would definitely stay here again.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prince O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansour N, Front Office Manager at Grantly Hotel, responded to this review, 7 October 2013
Dear Prince,

Thank you for your wonderful comments for our hotel and your time to write about our hotel. We hope you enjoyed your stay with us.

we hope to see you again.

Kind regards
Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 5 May 2013

I visited this hotel with no great expectations because of the low price. A stones throw away from Shepherds Bush Empire. Very friendly and accommodating staff. Could not fault customer service. The room was small and pokey. Very clean though. The bed was the worst I have ever slept in. The cotton sheets were rough. Blankets not quilts and the lumpyest bed ever. Worst nights sleep I have had in a hotel.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 3 May 2013

On arriving at the Grantley, we were showed to our room. It was very small and bathroom even smaller. The toilet being practically on top of the sink, no room to move. The shower was so slow wondered if it was ever going to work. The bed was lumpy and flat pillows with no extra ones if needed. The room was on the main road hence very noisy and single glazed windows, so no sleep the first night. The wall between rooms was so thin that every noise could be heard from the adjoining bathroom and I don't mean the pulling of the flush. On mentioning these things in the morning we were asked what did we want them to do about it (not what I call customer friendly). Yes it is close to the tube station but that is about all that can be said for it. The price you pay is not the quality you get. Somebody needs to take a long hard look at this hotel. At the end of the day not a pleasant experience.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tamara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grantly Hotel

Property: Grantly Hotel
Address: 50 Shepherds Bush Green | Shepherds Bush, London W12 8PS, England
Phone Number:
Region: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Hotel Style:
Ranked #659 of 1,069 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grantly Hotel 3*
Number of rooms: 30
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Also Known As:
Grantly Hotel London

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