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All reviewsboiled eggsshepherd's bush empiresingle roomtube stationwestfield shopping mallcontinental breakfastlower floorno liftrecommend this hoteltea coffeefamily roomexcellent locationstayed here for one nightcomfy bedgigcerealpubs
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Reviewed 30 September 2017 via mobile

We had a family room consisting of one double and 2 single beds on the first floor with breakfast included.

Positives:
Well located to O2 concert venue (just on the corner) and to Shepherd's Bush overground/ underground and bus station and cafes and restaurants

Fairly cheap for London.Neighbouring ibis charges £175 per night.

Proper beds, one single bed
was very comfy.

Quiet at night at back of hotel

Good, continental breakfast serving booked egg, croissant, brown or white toast, apple juice, orange juice, mango juice, selection of Kellogg's cereal boxes. Coffee and tea served to tables. Breakfast served in conservatory in basement. Lady serving breakfast was polite and professional.

Modern refurbished bathroom with bath and hanging shower

Fridge in room with tea and coffee making facilities

Bedding linen and towels clean

Negatives

Bath was slippery when showering no bath mat provided or anti slip surface in bath.

Bath shower curtain smelt after showering

Carpets in entrance area and stairwell and bedroom needed hoovering

No lifts and not offered help to carry heavy luggage up flights of stairs

Left a charger in room on checking out. called the hotel and was told to call in morning, we were then told we would be called back, no call back, email sent to ask them to send it back to us and we will pay postage but no reply from hotel.

Bins in bath room and bedroom would not open with foot pedal

Room smelt like people had been smoking in room and could do with a thorough clean due to this

Dirty Marks around headboard

Workmen sitting outside hotel entrance smoking and made you feel uncomfortable

Hotel us old so floor is uneven in places

Not suitable for disabled or people with mobility problems

Stayed: September 2017, travelled with family
Thank sonogrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

Stayed at this hotel for 6 nights and had a really good experience. The single room is small (not tiny) but clean and with all the amenities/facilities. The single bed and pillow were comfy. The property does not have lift so be aware if you have lots of luggage. Perhaps email/phone ahead to arrange a room on the lower floor.

The location is excellent. A quick stroke you reach Tube station in less than 10 mins and then 10 mins Tube ride to the city centre. Loads of places to eat and supermarkets in the neighbourhood. If you prefer a bit of shopping, the Westfield shopping mall is just around the corner and open till late (10pm week nights).

The staff are friendly and helpful. Check in was fast and efficient. Breakfast is simple but plentiful. Love the ladies working in the brekky room. They were always attentive and friendly. Just be aware the brekky room isn't huge so on the weekend you might need to wait a little.

In summary, love the location, love the brekky and happy with the staff and the room/facilities. Will definitely recommend.

Stayed: September 2017, travelled solo
Thank Gavin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017

Recently stayed at The Grantly over night with my friend and our daughters, as the girls wanted a shopping trip to Westfield, well situated easy access to underground.
We stayed in the recently renovated building belonging to the hotel, the room wa a duplex room, and we all loved the feel of it
Very well decorated and lovely finish, friendly service and would definitely recommend.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank alisongdoncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

We booked this hotel after purchasing tickets to watch a band at the Olympic Stadium. There was nothing at all available in that area so we figured it was at least on the same tube line!
When we arrived and checked in we were told that the room we had booked wasn't available so we had been given a different one. This turned out to be a large family room with both a double and a single bed plus a fridge! The decor of the hotel is definitely a bit dated but the room was clean and was what we needed.
It's in easy walking distance from Shepherd's Bush tube station and there are several pubs nearby too.
We slept fine and the shower worked well. The Wifi worked well too.
Breakfast was served in a conservatory room. There are less breakfast tables than rooms so we did end up sharing with another couple but the ladies serving breakfast (cereal, toast and on the second morning croissants) were efficient and friendly.
Basically the hotel is a bit dated but very reasonably priced for London and from Shepherd's Bush station you can get into the centre easily.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank CatHarley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

Grantly Hotel is located very close to the public transport in walking distance to Shepherd's Bush Underground station which access to all parts of London.
The location is perfect. It is also a good quality hotel for a family on a reasonable budget.

Room Tip: Rooms on the back side were quiet as we stayed there. I assume the front side is also quiet.
  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ahm20152015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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