Location good, 5 minutes walk from Paddington. Quiet Square.
Room was very small, no chairs, no dressing table, smoke alarm light flashing in eyes all night. Bathroom very small but rooms were kept clean on daily basis.
The reception on arrival not good - receptionist paid all attention to computer - needs to learn to pay attention to people. A welcoming smile and hello would make all the difference.
The breakfast room was like a third rate cafe, cramped, cheap tables and chairs, a mishmash of cutlery, plates too small. One choice of juice, two options of cereal, cooked breakfast dishes very often one was empty so if the bacon was there you had to wait for eggs, when eggs arrived perhaps the sausage had run out. Then you find no knives. Only one choice of toast. Poorly organised.
The worst thing was the staff, the first morning you were left to find out for yourself that it was all self service. The two waitresses just stood at the side. Their knowledge of English may be limited but a smile and 'Good Morning' makes a big difference. One young woman never smiled at all, surly expression. I have to say on our last morning there was an older woman who was much more pleasant.
Management really needs to look at who they are employing.
- Official Description (provided by the hotel):
- This 3-star hotel in Paddington is pleasantly situated in a quiet garden square. Newly refurbished throughout in January 2012, The Rose Park Hotel is a fine Victorian town house with colonnade entrances, originally built as a private residence for wealthy Victorian families. Offering excellent facilities and services to both business travellers and tourists, the hotel is located in the heart of London, close to all the attractions London has to offer as well as extensive transport links.All room rates include cooked Full English Breakfast All rooms are air-conditioned and also have complimentary Wi-Fi. The hotel is non-smoking. ... more less
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- Also Known As:
- Rose Court London
- Hotel Rose Court
- Rose Court Hotel London